Internal Communications Specialist, Global Channels & Transformation
About the position Copeland is seeking an experienced Internal Communications Specialist to lead Global Channels and Transformation Communications. This role manages the internal communications ecosystem, ensuring consistent messaging across regions and functions. The specialist will also support major organizational changes and integration efforts through clear, empathetic communication strategies. As the Internal Communications Specialist, you will focus on: Responsibilities • Global Internal Channel Strategy Oversee governance and optimization of internal communication platforms (intranet, newsletters, enterprise social tools) • Develop and maintain channel usage guidelines to ensure consistency and accessibility • Analyze engagement metrics and implement improvements to enhance reach and clarity • Collaborate with IT and HR to integrate new tools and technologies for global communication • Editorial Planning & Content Governance Create and manage a global editorial calendar that aligns corporate priorities with local relevance • Coordinate with regional stakeholders to source and adapt content for diverse audiences • Enforce brand voice, tone, and compliance standards across all communications • Conduct periodic content audits to ensure quality and alignment with strategic objectives • Transformation & Change Communications Partner with change management teams to develop communication strategies for major organizational initiatives • Craft empathetic, action-oriented messaging that guides employees through transitions • Develop toolkits and FAQs to support leaders in communicating change effectively • Monitor readiness and sentiment through surveys and feedback channels. • Integration & Alignment Messaging Design campaigns that foster cultural and operational integration across regions and business units • Use storytelling and localized messaging to build trust and shared identity • Facilitate cross-functional collaboration through communication initiatives • Measure success through engagement surveys and participation in integration activities Requirements • Bachelor’s degree in communications, journalism, or related field (or equivalent experience) • 3-5 years in global communications or change management roles • Demonstrated passion for communications, with a strong commitment to crafting clear, engaging, and impactful messaging that supports organizational goals • Expertise in channel governance and editorial planning • Strong stakeholder management skills Nice-to-haves • Experience with enterprise social platforms and analytics tools • Familiarity with M&A communications and global integration strategies Apply tot his job