Intern, FAE
Overview:
We are CalAmp. Enabling operational excellence for a world in motion. CalAmp provides flexible solutions to help organizations worldwide monitor, track and protect their vital assets. We enable transportation and logistics, government, industrial and vehicle manufacturers to improve efficiency, safety, visibility and compliance using best-in-class SaaS solutions tailored for their business. CalAmp offers an engaging and diverse work environment where people take pride in their contributions and share in the company’s success. We empower our employees to showcase their talent, sharpen their skills, develop new capabilities, and be a part of a global team that develops revolutionary technologies. From our headquarters in beautiful Carlsbad, California to offices in Minnesota, Mexico City, London, Milan, and Madrid, CalAmp spans the globe to deliver connected intelligence.
Responsibilities:
Learn to use, manage, and generate reports and data out of the (Jira) CRM system.On a daily basis, work on a variety of issues reported by our varied customer base. Provide post-sales Tier-I customer support using Customer Management Software.Apply your unique abilities to solve challenging technical problems related to Hardware, Firmware, Installation and Wireless backend functionsLearn to use and troubleshoot CalAmp Telematics products both on the bench and in the fieldDuplicate, document and present product issues to Engineering and Validation Teams and confirm when issue resolved. Help Validation Team improve product testing.Develop scripts and configure devices according to customer requirementsGather analyze and report statistical data using in-house device management systemSupport Tier II-IV support teams with research, analysis and testing.Partner with Sales Team to communicate complicated resolution strategiesContribute to Technical documentation, user guides and knowledgebase articles.Support and analyze and diagnose RMA requests.
Qualifications:
Must HavesLocal to the Carlsbad, CA area during summer 2026Demonstrable experience in a highly technical discipline, like computer programming, networking, or vehicle telematicsWorking knowledge of cellular communication technologiesQuickly analyze and grasp technical architectures and unique customer solutionsPerform standard troubleshooting practices to hardware and software using various test equipmentBS (or working towards) in Electrical Engineering, Computer Science, or equivalentDemonstrated leadership, creativity, and problem-solving abilities.Excellent written and verbal communication skillsPerform in a fast past, dynamic environmentHighly organized Strong Pluses Experience in a programming language like C or scripting language like Python.Embedded Linux experienceSpanish language proficiencyAny certifications in OBD / JBUS / Modbus vehicle bus protocolsIndustry experience in the internet of things / vehicle telematicsSoldering or other electronics and PCB related skills If you live in or near [San Diego, CA] and are interested in a Summer internship with an industry-leading IoT company, we want to speak with you. Please apply now as we expect our Summer Interns to start mid-June.
Market Minimum:
USD $23.00/Yr.
Market Maximum:
USD $45.00/Yr.
Apply Now
We are CalAmp. Enabling operational excellence for a world in motion. CalAmp provides flexible solutions to help organizations worldwide monitor, track and protect their vital assets. We enable transportation and logistics, government, industrial and vehicle manufacturers to improve efficiency, safety, visibility and compliance using best-in-class SaaS solutions tailored for their business. CalAmp offers an engaging and diverse work environment where people take pride in their contributions and share in the company’s success. We empower our employees to showcase their talent, sharpen their skills, develop new capabilities, and be a part of a global team that develops revolutionary technologies. From our headquarters in beautiful Carlsbad, California to offices in Minnesota, Mexico City, London, Milan, and Madrid, CalAmp spans the globe to deliver connected intelligence.
Responsibilities:
Learn to use, manage, and generate reports and data out of the (Jira) CRM system.On a daily basis, work on a variety of issues reported by our varied customer base. Provide post-sales Tier-I customer support using Customer Management Software.Apply your unique abilities to solve challenging technical problems related to Hardware, Firmware, Installation and Wireless backend functionsLearn to use and troubleshoot CalAmp Telematics products both on the bench and in the fieldDuplicate, document and present product issues to Engineering and Validation Teams and confirm when issue resolved. Help Validation Team improve product testing.Develop scripts and configure devices according to customer requirementsGather analyze and report statistical data using in-house device management systemSupport Tier II-IV support teams with research, analysis and testing.Partner with Sales Team to communicate complicated resolution strategiesContribute to Technical documentation, user guides and knowledgebase articles.Support and analyze and diagnose RMA requests.
Qualifications:
Must HavesLocal to the Carlsbad, CA area during summer 2026Demonstrable experience in a highly technical discipline, like computer programming, networking, or vehicle telematicsWorking knowledge of cellular communication technologiesQuickly analyze and grasp technical architectures and unique customer solutionsPerform standard troubleshooting practices to hardware and software using various test equipmentBS (or working towards) in Electrical Engineering, Computer Science, or equivalentDemonstrated leadership, creativity, and problem-solving abilities.Excellent written and verbal communication skillsPerform in a fast past, dynamic environmentHighly organized Strong Pluses Experience in a programming language like C or scripting language like Python.Embedded Linux experienceSpanish language proficiencyAny certifications in OBD / JBUS / Modbus vehicle bus protocolsIndustry experience in the internet of things / vehicle telematicsSoldering or other electronics and PCB related skills If you live in or near [San Diego, CA] and are interested in a Summer internship with an industry-leading IoT company, we want to speak with you. Please apply now as we expect our Summer Interns to start mid-June.
Market Minimum:
USD $23.00/Yr.
Market Maximum:
USD $45.00/Yr.
Apply Now