Intern - Customer Programs - Summer 2026

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. About Lumen's Internship Program Lumen offers students a unique opportunity to gain hands-on experience in digital innovation through a 10-week summer internship. Interns learn, network, and advance their careers while helping drive technology forward - embark on your exciting journey with Lumen today Come join Lumen's fully immersive, 10-week summer internship program. Our interns demonstrate curiosity, innovation, and a passion for advancing technology. We believe that empowering our people and helping them reach their full potential is essential for the long-term success of both Lumen and our customers Hear from previous interns on the impact this program has had on their career.CLICK HERE! The Role Intern must be available to work full time (40 hours/week) during the 10-week program Program Dates: May 29 - August 7, 2026. Location: This position is fully remote / work from home in the continental US. Work Authorization: US Work Authorization required for this role. Program eligibility is contingent on the candidate's commitment to the entire 10-week program. No exceptions will be made. The Main Responsibilities We are seeking an independent, motivated, and detail-oriented intern to join our team and support multiple large-scale customer-facing delivery programs. This role offers hands-on experience working on cross-functional projects and collaborating with key stakeholders to drive operational excellence and deliver impactful results. As an intern, you will gain broad exposure to our business ways of working, have opportunities for collaboration and mentorship across the organization, and develop valuable professional skills in a fast-paced and agile environment. Key Responsibilities • Identify and drive a key cross-functional project to support the coordination and execution of customer-facing delivery programs. • Support customer project directors and supporting teams in tracking progress, gathering requirements, and updating documentation for this project. • Organize and facilitate meetings with key stakeholders, preparing agendas, taking notes, and following up on action items. • Manage multiple tasks and priorities efficiently in a fast-paced setting. • Analytical thinking and attention to detail. • Proactive attitude, willingness to learn, and enthusiasm for working in a customer-focused environment. What We Look For in a Candidate Required qualifications • Enrolled at a 4-year accredited college or university, rising senior level education status at the start of the internship. • Graduating August 2026 - May 2028 • Preferred fields include butnot limited to: Business, Communications, Marketing or related field Proficiency and understanding of: • Strong Communication • Strong Excel skills Compensation Internship compensation ranges depend on each individual's level of education, geographic location, and experience/qualifications aligned to the role Hourly Based Pay Range: Min: $ 26/hour Max: $ 38/hour What to Expect Next Once you complete and submit your application, you will be invited to take part in a virtual assessment. This on-demand assessment allows Lumen to better understand how your skills and experiences align to the internship role. You will receive a separate email invitation (please check your spam folder) within 6 hours of applying. To remain eligible for the summer internship program, be sure to finish the video interview within 5 business days of your application Application & Interview Timeline • October - First Round Interviews with top, qualified candidate • November - Interview panel with work team • December - All Summer 2026offers will be extended by end of month Requisition #: 340191 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 10/23/2025Employment Type: FULL_TIME Apply tot his job