Intake Specialist

Lisinski Law Firm is a dedicated humanitarian immigration practice committed to supporting individuals and families seeking safety and stability. As an Intake Specialist, you will conduct in-depth consultations, assess client situations, and guide them toward appropriate services, playing a key role in the firm's revenue generation and client engagement.ResponsibilitiesLearn, memorize, and research the case types we offer at the firm based on Attorney’s guidelinesConduct one-hour interviews with potential clients and initiate a potential case type based on the Attorney’s direction, training, FAQ documents, and other communicationsLead Interviews with approved sales scripts and empathy to build rapport with potential clientsReview case pricing with clients and determine their best payment option to start a potential case typeInvolve the Intake Manager or Intake Assistant Manager to approve manager specials or payment plansEducate clients on the benefits of partnering with our firm and the payment options available to themConvert potential leads into admitted clients based on benefits and values of each case typeSchedule and follow up with all leads that have potential case types to clarify information, answer questions, and encourage engagement with the firmIf eligible, based on client’s initial down payment, this individual is responsible for scheduling the sign-up appointmentResponsible for sending contracts to clients following down paymentStay up to date on weekly legal training with firm attorneysSkillsBilingual (Spanish English) B2-C1Proficient with Microsoft Office Suite or related softwareHigh School Diploma or equivalent experienceExcellent verbal and written communication skillsPossess excellent bilingual (English and Spanish) interpersonal and communication skills, both written and verbalWorld class customer service and selling skillsProven ability to meet deadlines and time manage themselvesImpeccable organizational skills and attention to detailStrong problem-solving skillsExperience in sales or metrics-based environmentBenefits401k MatchMedical, Dental, & Vision InsuranceOptions for Health Savings Account or Flexible Spending AccountDependent Care FSABasic Life InsuranceVoluntary Life & AD&DDisability InsuranceHospital Indemnity InsuranceEmployee Assistance ProgramCalm App SubscriptionPaid Time OffCompany OverviewLisinski Law Firm is a legal entity that specializes in immigration laws and helps immigrants deal with the complex immigration system. It was founded in 2020, and is headquartered in Powell, Ohio, USA, with a workforce of 1001-5000 employees. Its website is https://abogadaangel.com/.



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