Instructional Designer & Content Creator
Position Summary:
We are seeking an Instructional Designer & Content Creator to design, develop, and maintain engaging training content that supports our franchise-based quick service restaurant (QSR) business. This role blends instructional design, content creation, and visual storytelling to deliver high-impact learning experiences for restaurant teams, managers, and corporate partners.
The ideal candidate is equally comfortable building e-learning modules and classroom-based training, updating and improving existing materials, and creating visually compelling guides, job aids, and toolkits that work in fast-paced, operational environments.
Essential Duties and Responsibilities include but are not limited to the following. Other duties will be assigned to meet business needs.
Instructional Design & Content Development
• Design and develop blended learning solutions, including E-learning modules (LMS-based), Instructor-led classroom training and Virtual training materials.
• Translate operational, compliance, and leadership topics into clear, engaging, and actionable learning experiences.
• Apply adult learning principles to ensure content is practical and easy to apply on the job.
Content Creation & Material Updates
• Create and maintain training materials such as Training guides and facilitator manuals, Participant workbooks and job aids, Playbooks, quick-reference tools, and SOP-based learning content
• Review and update existing training content to ensure accuracy, consistency, and alignment with current operations, brand standards, and systems.
• Adapt content for multiple audiences (restaurant team members, managers, franchisees, corporate partners).
Visual & Graphic Design
• Design visually engaging materials using brand-aligned graphics, layouts, and templates.
• Create infographics, diagrams, icons, and visual workflows that simplify complex concepts.
• Ensure materials are easy to use in a restaurant environment.
Franchise & Field Enablement
• Design training that supports franchise scalability, consistency, and ease of deployment.
• Collaborate with Operations, HR, Training, and Franchise teams to ensure content reflects real-world restaurant workflows.
• Incorporate feedback from the field to continuously improve training effectiveness.
Project & Stakeholder Collaboration
• Manage multiple projects simultaneously while meeting deadlines.
• Partner with subject matter experts to gather content and validate accuracy.
• Maintain organized version control and documentation for all training materials.
Qualifications
Required Skills
• 3–6+ years of experience in instructional design, learning experience design, or training content development.
• Experience creating both e-learning and instructor-led/classroom training materials.
• Strong graphic design skills with experience creating polished, professional learning materials.
• Proficiency with tools including Adobe Creative Suite (InDesign, Illustrator, Photoshop) or equivalent and Microsoft Office Suite.
• Ability to simplify complex information and make it accessible to frontline learners.
• Strong writing, editing, and storytelling skills.
Preferred Skills
• Facilitation experience
• Experience in a franchise, retail, hospitality, or quick service restaurant (QSR) environment.
• Familiarity with LMS platforms and learning content deployment.
• Experience designing training for frontline employees and people managers.
• Basic video editing or multimedia experience is a plus.
Salary Range: $102,000 - $143,000 per year dependent on experience and qualifications
Benefits Information: Health, Dental, Vision, and 401(K) offered
Pay: $102,000.00 - $143,000.00 per year
Benefits:
• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
Location:
• Tinton Falls, NJ 07724 (Preferred)
Work Location: In person
Apply Now
Apply Now
We are seeking an Instructional Designer & Content Creator to design, develop, and maintain engaging training content that supports our franchise-based quick service restaurant (QSR) business. This role blends instructional design, content creation, and visual storytelling to deliver high-impact learning experiences for restaurant teams, managers, and corporate partners.
The ideal candidate is equally comfortable building e-learning modules and classroom-based training, updating and improving existing materials, and creating visually compelling guides, job aids, and toolkits that work in fast-paced, operational environments.
Essential Duties and Responsibilities include but are not limited to the following. Other duties will be assigned to meet business needs.
Instructional Design & Content Development
• Design and develop blended learning solutions, including E-learning modules (LMS-based), Instructor-led classroom training and Virtual training materials.
• Translate operational, compliance, and leadership topics into clear, engaging, and actionable learning experiences.
• Apply adult learning principles to ensure content is practical and easy to apply on the job.
Content Creation & Material Updates
• Create and maintain training materials such as Training guides and facilitator manuals, Participant workbooks and job aids, Playbooks, quick-reference tools, and SOP-based learning content
• Review and update existing training content to ensure accuracy, consistency, and alignment with current operations, brand standards, and systems.
• Adapt content for multiple audiences (restaurant team members, managers, franchisees, corporate partners).
Visual & Graphic Design
• Design visually engaging materials using brand-aligned graphics, layouts, and templates.
• Create infographics, diagrams, icons, and visual workflows that simplify complex concepts.
• Ensure materials are easy to use in a restaurant environment.
Franchise & Field Enablement
• Design training that supports franchise scalability, consistency, and ease of deployment.
• Collaborate with Operations, HR, Training, and Franchise teams to ensure content reflects real-world restaurant workflows.
• Incorporate feedback from the field to continuously improve training effectiveness.
Project & Stakeholder Collaboration
• Manage multiple projects simultaneously while meeting deadlines.
• Partner with subject matter experts to gather content and validate accuracy.
• Maintain organized version control and documentation for all training materials.
Qualifications
Required Skills
• 3–6+ years of experience in instructional design, learning experience design, or training content development.
• Experience creating both e-learning and instructor-led/classroom training materials.
• Strong graphic design skills with experience creating polished, professional learning materials.
• Proficiency with tools including Adobe Creative Suite (InDesign, Illustrator, Photoshop) or equivalent and Microsoft Office Suite.
• Ability to simplify complex information and make it accessible to frontline learners.
• Strong writing, editing, and storytelling skills.
Preferred Skills
• Facilitation experience
• Experience in a franchise, retail, hospitality, or quick service restaurant (QSR) environment.
• Familiarity with LMS platforms and learning content deployment.
• Experience designing training for frontline employees and people managers.
• Basic video editing or multimedia experience is a plus.
Salary Range: $102,000 - $143,000 per year dependent on experience and qualifications
Benefits Information: Health, Dental, Vision, and 401(K) offered
Pay: $102,000.00 - $143,000.00 per year
Benefits:
• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
Location:
• Tinton Falls, NJ 07724 (Preferred)
Work Location: In person
Apply Now
Apply Now