Inside Service Sales Account Manager

Inside Service Sales RepresentativeOver 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme teamWe are seeking bright, articulate, and self-motivated candidates who have a desire to grow their sales career. Selected candidates will have a strong work ethic and enthusiasm demonstrating initiative and professionalism. Our Inside Service Sales Representatives are responsible for a targeted territory’s service revenue, selling service contract renewals, upselling services, and selling professional services and training. Position Responsibilities: Responsible for renewal quoting and upselling in a specified region/territoryAttain monthly/quarterly/annual quota on assigned region/territoryWeekly forecasting/commit – ServiceTeam with Partners to cross-sell and up-sell services into existing customer base - create incremental pipeline and revenueCreate pro-active and re-active quotes for customers and partners as well as facilitate any special pricing requests; verifying serial numbers and RMA'sManage service contracts/renewals for customers in assigned region/territoryManage service sales campaigns and promotions for assigned region/territoryChase service renewal opportunitiesRegular pipeline and opportunity reporting both internally and externally, including SalesForce hygieneSpot product upsell opportunities and work with the product account teamWork with internal teams to guard data integrity and manage service orders Requirements: 2+ years in Inside Sales experience requiredStrong telephone communications skills comfortable calling on clientsShould have a desire to grow your career in Service Sales utilizing Consultative Sales techniquesAbility to work well in a fast paced, team environmentCollege Degree preferredInterest and knowledge of software/hardware technologies preferredExperience with Computer Networking technologies a bonusPossess energetic and enthusiastic demeanerExperience with SalesForce.com requiredStrong Microsoft Excel skills requiredStrong German and English communication skillsUp to 5% travel requirement

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