Lead Investigator, Crime Analysis & Special Services - OFMD

Scheduled Hours 40 Position Summary The Operations & Facilities Management Department (OFMD) at WashU Medicine provides essential services that sustain the medical campus’ mission of excellence in patient care, research, and education. Guided by our PRIDE+ Core Values of Professionalism, Respect, Integrity, Dedication, Excellence, and Mutual Support, we foster a culture of accountability, service, and collaboration across the medical campus. OFMD manages the maintenance and operation of more than 65 buildings, encompassing over 14.8 million gross square feet, including the 11-story, 609,000-square-foot Neuroscience Research Building (NRB), home to one of the world’s largest concentrations of neuroscientists. Our team delivers operational and administrative support, strategic planning, and project management to ensure efficient, safe, and innovative facility operations. As WashU Medicine continues to expand its clinical, research, and teaching footprint across and beyond campus, OFMD remains a trusted partner, driving excellence through seamless facility management and unwavering support of the university’s mission. For additional information, view a quick message from some of our employees: https://facilities.med.wustl.edu/Careers. Serves as the senior working operational lead of the Investigations Unit in Protective Services. Provides daily workflow leadership, investigative quality control, training and mentoring of investigators, administrative reporting and metrics development, and assists the Assistant Director of Investigations with unit oversight, compliance, and strategic development. Maintains an active investigative caseload and provides on-call operational leadership in support of campus safety, regulatory compliance, and organizational integrity. Job Description Primary Duties & Responsibilities: Reviews investigative reports, case files, and documentation to ensure accuracy, manages regulatory compliance (including Clery and HIPAA considerations) completeness and professional standards prior to submission or dissemination. Assists daily operational leadership of the Investigations Unit, including assignment and prioritization of investigative cases, monitoring case progress, ensuring timely completion, and maintaining consistent investigative standards and protocols. Conducts sensitive and complex investigations involving employee misconduct, threats to campus safety, criminal activity, and institutional risk; maintains an active investigative caseload. Creates and oversees the issuance of BOLOs, crime alerts and other campus-wide communications related to safety, security and education. Assists with mentoring and training investigators, including onboarding new staff, conducting in-service training, providing coaching, and supporting professional development and performance improvement. Serves as the primary administrator for the department's record management system (ARMS), supports investigative unit oversight and assists with trend analysis and continuous process improvement. Supports the Assistant Director of Investigations with administrative oversight, compliance preparation, audits (processes and physical security), policy adherence, case coordination, and operational planning. Supports the Assistant Director with any investigation and operational need on a day-to-day basis. Represents Assistant Director in meetings and any communication with the WashU Medicine communities (CWE-NSI, Cortex, BJ). Performs other duties as assigned. Working Conditions Job Location / Working Conditions Normal office environment. Physical Effort Typically sitting at desk or table. Repetitive wrist, hand or finger movement. Ability to move to on and off-campus locations. Dust, dirt, grease or other disagreeable elements. Alternative work schedule as regular part of job (on-call, shifts, evening, weekends). Patient care setting. Requires extensive safety Training. On-Call. Exposure to blood-borne pathogens. Exposure to chemicals. Requires protective devices. Exposure to animals. Typically bending, crouching, stooping. Typically standing or walking. Occasional lifting (Apply Now

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