Inbound Sales Consultant - Base Pay + Uncapped Incentive (Hybrid - Grand Rapids, MI)

Farmers Insurance is seeking persuasive communicators for their Inbound Sales Consultant role. In this hybrid position, you will respond to customer inquiries, promote insurance products, and provide exceptional customer service to help clients protect their assets. Responsibilities Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities Navigate multiple computer systems while seamlessly interacting with the customer Skills Minimum 1 year of experience in a sales environment Proven ability to meet quotas, metrics and goals A drive to work in a fast-paced, high energy environment Desire for a long-term career within the insurance industry Proven ability to take initiative, solve problems, and prioritize tasks Direct sales skills, and the aptitude to influence customers and close the sale Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms Must be eligible to obtain resident/non-resident property and casualty license in all required states High school diploma or equivalent required Obtains resident/non-resident property and casualty license Completion of required additional training Bachelor's degree preferred Benefits Bonus Opportunity (based on Company and Individual Performance) 401(k) Medical Dental Vision Health Savings and Flexible Spending Accounts Life Insurance Paid Time Off Paid Parental Leave Tuition Assistance Company Overview The companies comprising the Farmers Insurance Group of Companies® currently make up one of the country's largest insurers of vehicles, homes and small businesses, and provide a wide range of other specialty insurance and financial services products. It was founded in 1928, and is headquartered in Los Angeles, California, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Farmers Insurance has a track record of offering H1B sponsorships, with 105 in 2025, 76 in 2024, 86 in 2023, 129 in 2022, 106 in 2021, 90 in 2020. Please note that this does not guarantee sponsorship for this specific role.