Implementation and Optimization Manager
The Manager, Implementation and Optimization, is tasked with the optimization and standardization of business processes under their responsibility. This individual will work with operations leaders, process engineers, vendors, and other stakeholders to identify issues, drive resolution, and set strategic direction.RequirementsExcellent working knowledge of Patient Financial Services operationsStrong collaboration and persuasion skills to coordinate work efforts across multiple departmentsAbility to work and coordinate workforces across multiple geographic locationsProven ability to execute on operational initiatives to drive resultsStrong presentation and communication skills, with the ability to communicate to a wide range of audiencesKnowledge of AR management technology toolsAbility to analyze data among multiple reports to determine areas for opportunityAdvanced knowledge of process metrics and how they can be used in the healthcare revenue cycle environmentExtensive knowledge of revenue cycle metrics and drivers, particularly in billing and collectionsKnowledge of healthcare regulatory rules and how they apply to revenue cycle operations and outsourcing service providersExcellent oral and written communication skillsMicrosoft Excel, Access, Visio, etc.BenefitsMedical, dental, vision, disability, life, and business travel insuranceManagement time off (vacation & sick leave) – min of 12 days per year401k with up to 6% employer match10 paid holidays per yearHealth savings accounts, healthcare & dependent flexible spending accountsEmployee Assistance program, Employee discount programVoluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurancePaid leave in accordance with Colorado's Healthy Families and Workplaces ActOriginally posted on Himalayas
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