Immediate Hiring: Web Chat Agents
Let's build something amazing together. We're looking for a Web Chat Agents! Based in our vibrant Remote office, this role is available now. This position requires a strong and diverse skillset in relevant areas to drive success. An attractive remuneration of a competitive salary is on offer for the successful candidate. Â Â For inbound chat operators. Our Web Chat Agents provide individuals the ability to engage in online conversations to inquire about automotive and recreational vehicle sales, service, finance and general dealership questions. Our focus is to represent our dealer clients favorably online and to turn the experience into a lead so that our dealer clients can generate revenue from their website traffic.
Responsibilities:
 Handle a wide variety of customer inquiries via online chat
 Provide accurate information about products and services via online chat
 Narrow down on appointment information to schedule appointments
 Develop and maintain a knowledge base of the ever-evolving products and services
 Capture customer contact information for lead generation and client review
 Summarize interactions based on customer needs for client review
Qualifications:
 Previous experience in retail customer service or the automotive industry preferred but not necessary
 Must be able to type at least 35 WPM, 40 and above preferred
 Have a handle on basic internet and window based computer skills
 Strong ability to multitask is preferred, gaming experience is helpful
 Positive and professional demeanor
 Excellent written and verbal communication skills
 Ability to adapt to change and enjoy a quick paced work environment
Requirements:
 Excellent customer service skills and ability to work in a fast paced environment
 Have a pleasant, patient and friendly attitude.
 Strong decision-making and analytical abilities.
 Fluent English both spoken and written.
 Fast typing skills a plus. Minimum 35wpm
 You must be able to pass a background check.
 High School Diploma, GED, or equivalent certification.
 Experience in an office setting, customer interaction, call center or office customer service setting is preferred. 2+ years experience.
Employment Type: Full-Time
Salary: $ 17.00 30.00 Per Hour Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now
Responsibilities:
 Handle a wide variety of customer inquiries via online chat
 Provide accurate information about products and services via online chat
 Narrow down on appointment information to schedule appointments
 Develop and maintain a knowledge base of the ever-evolving products and services
 Capture customer contact information for lead generation and client review
 Summarize interactions based on customer needs for client review
Qualifications:
 Previous experience in retail customer service or the automotive industry preferred but not necessary
 Must be able to type at least 35 WPM, 40 and above preferred
 Have a handle on basic internet and window based computer skills
 Strong ability to multitask is preferred, gaming experience is helpful
 Positive and professional demeanor
 Excellent written and verbal communication skills
 Ability to adapt to change and enjoy a quick paced work environment
Requirements:
 Excellent customer service skills and ability to work in a fast paced environment
 Have a pleasant, patient and friendly attitude.
 Strong decision-making and analytical abilities.
 Fluent English both spoken and written.
 Fast typing skills a plus. Minimum 35wpm
 You must be able to pass a background check.
 High School Diploma, GED, or equivalent certification.
 Experience in an office setting, customer interaction, call center or office customer service setting is preferred. 2+ years experience.
Employment Type: Full-Time
Salary: $ 17.00 30.00 Per Hour Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now