Immediate Hiring: Full-Time Administrative Assistant for a Thriving Mental Health Practice with Flexible Hours and 100% Remote Work Option

Remote Full-time
About Us

At Affinity Psychological Services, we're more than just a mental health group private practice - we're a community that values diversity, inclusivity, and work-life balance. Our mission is to provide exceptional care to our clients while fostering a supportive and non-micromanaging work environment for our staff. We believe that everyone deserves to thrive in their career, which is why we offer flexible schedules, opportunities for growth, and a culture that celebrates individuality.

Job Summary

We're seeking a highly organized, detail-oriented, and compassionate Administrative Assistant to join our team. As a key member of our support staff, you'll play a vital role in ensuring the smooth operation of our practice. If you're passionate about mental health, have experience in a healthcare setting, and are looking for a dynamic work environment that values your well-being, we encourage you to apply.

Key Responsibilities

As our ideal candidate, you'll be responsible for:


Managing new client chart set-ups in our Electronic Health Record (EHR) system
Verifying insurance benefits and communicating them to clients in a clear and concise manner
Tracking and following up on incomplete client paperwork and documents
Securing insurance pre-authorizations for all requested services
Providing exceptional support to clients and clinical staff throughout their time at Affinity
Serving as a warm, approachable, and knowledgeable voice of the practice in all client communications
Utilizing digital and electronic software for all office tasks
Identifying opportunities for improvement and implementing changes to enhance our processes
Communicating effectively with administrative team members to ensure seamless collaboration
Completing other tasks as needed to support the success of our practice


Possible Job Duties

While we're open to tailoring your role to your strengths and interests, some possible duties may include:


Document and spreadsheet creation, such as letters, illustrations, infographics, and information sheets
Event planning, including research, planning, tracking, and managing all correspondence for professional and casual events
Referral management, including creating and maintaining a referral database and nurturing relationships with referral partners
Projects, such as those assigned by our Founder or Practice Manager
Administrative backup, providing support when team members are away or overwhelmed
In-office support at one of our multiple office locations (as needed)


Qualifications and Requirements

To be successful in this role, you'll need:


1 year of experience in a healthcare setting
Strong organizational and time management skills
Excellent communication and interpersonal skills
Ability to maintain confidentiality and handle sensitive information
Proficiency in digital and electronic software, including our EHR system
Flexibility and adaptability in a fast-paced environment
High school diploma or equivalent required; associate's or bachelor's degree preferred


Preferred Qualifications

While not required, we're particularly interested in candidates with:


Experience working in a mental health setting
Knowledge of HIPAA regulations and compliance
Proficiency in Microsoft Office and Google Suite
Experience with event planning and coordination
Strong analytical and problem-solving skills


Benefits and Compensation

As a valued member of our team, you'll enjoy:


A competitive salary of $16 per hour, paid as a salary
Flexible hours and the ability to work from anywhere
Medical, vision, and dental insurance (available only for full-time staff members)
401(k) with employer matching
PTO accrual
Short-term disability insurance (available only for full-time staff members)
CEU/training reimbursement after 6 months of employment - $500/yr for full-time employees, $200/yr for part-time (subject to content approval)
Worker's Compensation Insurance
Professional headshots


Career Growth and Learning Opportunities

At Affinity Psychological Services, we're committed to helping you grow and develop in your career. As a member of our team, you'll have access to:


Regular training and professional development opportunities
Mentorship and coaching from experienced staff members
Opportunities for advancement and career growth
A supportive and inclusive work environment that values your well-being and contributions


Work Environment and Company Culture

We're proud of our work environment and company culture, which is built on:


Flexibility and work-life balance
Open communication and collaboration
Respect and inclusivity for all staff members
A commitment to diversity, equity, and social justice
A focus on providing exceptional care to our clients


How to Apply

If you're passionate about mental health and are looking for a dynamic work environment that values your well-being, we encourage you to apply. Please send your resume and responses to the following application questions to [email protected]:


Please define copay, coinsurance, and deductible.
What is one example of an action you would likely need to take in order to protect PHI while working remotely for a healthcare organization?
What are you most proud of?
Why would you be amazing at this job?


We can't wait to hear from you and discuss how you can become a vital part of our success story!

Apply Now

Apply Now

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