Immediate Hiring: Bilingual Data Entry Representative for Healthcare Operations - San Juan, PR
Welcome to Optum: A Global Leader in Healthcare Technology
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our team is dedicated to connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. We are guided by a culture of diversity and inclusion, and we offer talented peers, comprehensive benefits, and career development opportunities. Join us to make an impact on the communities we serve and help us advance health equity on a global scale.
About the Role: Data Entry Representative
We are seeking a highly skilled and detail-oriented Data Entry Representative to support our Quest Diagnostics operations. As a Data Entry Representative, you will play a critical role in ensuring the accuracy and efficiency of our billing processes. You will be responsible for data entry, billing data acquisition, manual mail returns, and third-party denials processes. If you are looking for a chance to get your foot in the door with a great company and make a difference in the lives of others, this is the perfect opportunity for you.
Primary Responsibilities:
Data entry of billing mnemonics and all required billing information that appears on imaged requisitions (such as US postal address, medical codes, insurance carrier details, etc.)
Follow procedural guidelines to enter information in the systems and answer patient inquiries
Navigate multiple computer applications (MS word, MS Excel, Online applications, Mainframe applications)
Conduct basic research in computer applications to perform data entry (address, billing codes, reject codes, etc.)
Data entry utilizing templates for letters and other correspondences
Data Entry/Transfer/Enter received data from Quest Diagnostics in required applications to start the billing cycle
Research mail returns and update invoices with current information in the appropriate billing system and note the patient bills with actions taken
Research denied bills due to patient not being covered on the date of service, errors with the patient's information or with the insurance information provided in the claim/bill and resolve for re-billing
Requirements and Qualifications
To be successful in this role, you will need to possess the following qualifications:
Required Qualifications:
1 year of data entry experience
Customer service experience
Professional proficiency in both English and Spanish
Proficiency with computer, Windows PC, and web applications, including the ability to navigate and learn new and complex computer system applications
Ability to work 40 hours/week during standard business operating hours Monday - Friday from 7:00am - 4:30pm (It may be necessary, given the business need, to work occasional overtime on weekends and holidays)
Preferred Qualifications:
Medical billing experience
Proven knowledge of medical or health insurance terminology
Proven solid Microsoft Excel skills
What We Offer
At UnitedHealth Group, we are committed to helping people live healthier lives and making the health system work better for everyone. We believe that everyone deserves the opportunity to live their healthiest life, and we are dedicated to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes. As an employee, you will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as provide development for other roles you may be interested in.
Career Growth Opportunities
We offer a range of career growth opportunities, including training and development programs, mentorship, and opportunities to move into different roles within the company. Our goal is to help you grow and develop your skills, so you can achieve your career goals and make a meaningful contribution to our organization.
Work Environment and Company Culture
Our work environment is dynamic and fast-paced, and we are committed to creating a culture of diversity and inclusion. We believe that diversity creates a healthier atmosphere, and we are an Equal Employment Opportunity/Affirmative Action employer. We are committed to making a positive impact on the communities we serve, and we offer a range of benefits and perks to support your well-being and career development.
Compensation, Perks, and Benefits
We offer a competitive salary and a range of benefits, including comprehensive health insurance, retirement savings plans, and paid time off. We also offer a range of perks, including flexible working hours, remote work options, and opportunities to participate in company-sponsored events and activities.
Conclusion
If you are a motivated and detail-oriented individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity. Don't worry if you don't meet every single requirement - we value a great attitude and a willingness to learn above all. Submit your application today and take the first step towards a rewarding and challenging career with Optum.
Apply now and join our team of dedicated professionals who are committed to making a positive impact on the communities we serve. We look forward to receiving your application and discussing this opportunity further with you.
Apply Now
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our team is dedicated to connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. We are guided by a culture of diversity and inclusion, and we offer talented peers, comprehensive benefits, and career development opportunities. Join us to make an impact on the communities we serve and help us advance health equity on a global scale.
About the Role: Data Entry Representative
We are seeking a highly skilled and detail-oriented Data Entry Representative to support our Quest Diagnostics operations. As a Data Entry Representative, you will play a critical role in ensuring the accuracy and efficiency of our billing processes. You will be responsible for data entry, billing data acquisition, manual mail returns, and third-party denials processes. If you are looking for a chance to get your foot in the door with a great company and make a difference in the lives of others, this is the perfect opportunity for you.
Primary Responsibilities:
Data entry of billing mnemonics and all required billing information that appears on imaged requisitions (such as US postal address, medical codes, insurance carrier details, etc.)
Follow procedural guidelines to enter information in the systems and answer patient inquiries
Navigate multiple computer applications (MS word, MS Excel, Online applications, Mainframe applications)
Conduct basic research in computer applications to perform data entry (address, billing codes, reject codes, etc.)
Data entry utilizing templates for letters and other correspondences
Data Entry/Transfer/Enter received data from Quest Diagnostics in required applications to start the billing cycle
Research mail returns and update invoices with current information in the appropriate billing system and note the patient bills with actions taken
Research denied bills due to patient not being covered on the date of service, errors with the patient's information or with the insurance information provided in the claim/bill and resolve for re-billing
Requirements and Qualifications
To be successful in this role, you will need to possess the following qualifications:
Required Qualifications:
1 year of data entry experience
Customer service experience
Professional proficiency in both English and Spanish
Proficiency with computer, Windows PC, and web applications, including the ability to navigate and learn new and complex computer system applications
Ability to work 40 hours/week during standard business operating hours Monday - Friday from 7:00am - 4:30pm (It may be necessary, given the business need, to work occasional overtime on weekends and holidays)
Preferred Qualifications:
Medical billing experience
Proven knowledge of medical or health insurance terminology
Proven solid Microsoft Excel skills
What We Offer
At UnitedHealth Group, we are committed to helping people live healthier lives and making the health system work better for everyone. We believe that everyone deserves the opportunity to live their healthiest life, and we are dedicated to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes. As an employee, you will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as provide development for other roles you may be interested in.
Career Growth Opportunities
We offer a range of career growth opportunities, including training and development programs, mentorship, and opportunities to move into different roles within the company. Our goal is to help you grow and develop your skills, so you can achieve your career goals and make a meaningful contribution to our organization.
Work Environment and Company Culture
Our work environment is dynamic and fast-paced, and we are committed to creating a culture of diversity and inclusion. We believe that diversity creates a healthier atmosphere, and we are an Equal Employment Opportunity/Affirmative Action employer. We are committed to making a positive impact on the communities we serve, and we offer a range of benefits and perks to support your well-being and career development.
Compensation, Perks, and Benefits
We offer a competitive salary and a range of benefits, including comprehensive health insurance, retirement savings plans, and paid time off. We also offer a range of perks, including flexible working hours, remote work options, and opportunities to participate in company-sponsored events and activities.
Conclusion
If you are a motivated and detail-oriented individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity. Don't worry if you don't meet every single requirement - we value a great attitude and a willingness to learn above all. Submit your application today and take the first step towards a rewarding and challenging career with Optum.
Apply now and join our team of dedicated professionals who are committed to making a positive impact on the communities we serve. We look forward to receiving your application and discussing this opportunity further with you.
Apply Now