IDD Remote Lead Evening Case Manager
About the position
Responsibilities
• Ensure continuity of care for consumers during the evening shift.
• Develop and maintain relationships with staff and families.
• Act as a liaison between Support Coordinating Organizations, Behavior Specialists, and external stakeholders.
• Familiarize with Charting the LifeCourse and various support programs.
• Manage clock-ins and clock-outs for staff.
• Schedule and reach out to families regarding attendance issues.
• Contact staff about attendance concerns.
• Coordinate between Recruitment and Program Coordination departments.
• Hold weekly information sessions in the evenings.
• Review progress notes and provide staff updates.
• Lead DSP meetings to discuss progress and concerns.
• Reach out to families for staffing updates and follow up on applications.
• Conduct monthly virtual wellness checks with families and individuals.
• Provide progress regarding supports and obtain feedback from families.
• Conduct monthly progress check-ins with staff.
Requirements
• High school diploma and three to five years of related experience required.
• Bachelor's degree preferred.
• Must pass a criminal background check and health screening.
• Maintain a valid driver's license.
• Good communication skills (verbal and written).
• Interpersonal and organizational skills required.
• Ability to monitor and assess personal performance and that of others.
• Knowledge of the healthcare industry as it relates to support qualifications.
• Experience with caseload management, typing, reading, and writing.
• Ability to motivate staff and resolve tasks positively.
Nice-to-haves
• Experience in scheduling (1 year preferred).
• Experience managing caseloads (1 year preferred).
• Experience with IDS Waiver & ODP (1 year preferred).
• Experience developing relationships with families (1 year preferred).
• Experience working directly with staff (1 year preferred).
• Experience training staff (1 year preferred).
• Experience working with adults with special needs (1 year preferred).
• Experience in a startup company (1 year preferred).
• Experience with virtual communication and professional emails (1 year preferred).
• Experience making and receiving inbound and outbound calls (1 year preferred).
Benefits
• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance
Apply Now
Apply Now
Responsibilities
• Ensure continuity of care for consumers during the evening shift.
• Develop and maintain relationships with staff and families.
• Act as a liaison between Support Coordinating Organizations, Behavior Specialists, and external stakeholders.
• Familiarize with Charting the LifeCourse and various support programs.
• Manage clock-ins and clock-outs for staff.
• Schedule and reach out to families regarding attendance issues.
• Contact staff about attendance concerns.
• Coordinate between Recruitment and Program Coordination departments.
• Hold weekly information sessions in the evenings.
• Review progress notes and provide staff updates.
• Lead DSP meetings to discuss progress and concerns.
• Reach out to families for staffing updates and follow up on applications.
• Conduct monthly virtual wellness checks with families and individuals.
• Provide progress regarding supports and obtain feedback from families.
• Conduct monthly progress check-ins with staff.
Requirements
• High school diploma and three to five years of related experience required.
• Bachelor's degree preferred.
• Must pass a criminal background check and health screening.
• Maintain a valid driver's license.
• Good communication skills (verbal and written).
• Interpersonal and organizational skills required.
• Ability to monitor and assess personal performance and that of others.
• Knowledge of the healthcare industry as it relates to support qualifications.
• Experience with caseload management, typing, reading, and writing.
• Ability to motivate staff and resolve tasks positively.
Nice-to-haves
• Experience in scheduling (1 year preferred).
• Experience managing caseloads (1 year preferred).
• Experience with IDS Waiver & ODP (1 year preferred).
• Experience developing relationships with families (1 year preferred).
• Experience working directly with staff (1 year preferred).
• Experience training staff (1 year preferred).
• Experience working with adults with special needs (1 year preferred).
• Experience in a startup company (1 year preferred).
• Experience with virtual communication and professional emails (1 year preferred).
• Experience making and receiving inbound and outbound calls (1 year preferred).
Benefits
• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance
Apply Now
Apply Now