IBM India Hiring Entry level Graduate for Service Associate

IntroductionAt IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. To lead in this new era of technology and solve some of the world’s most challenging problems.Your Role and ResponsibilitiesAs Service Associate -Onboarding, you are responsible to ensure seamless onboarding experience for new joiners.You will be the first point of contact for new employee and hiring manager from offer accept through onboardingCoordinating requests and delivery of all provisioning items by new hire’s start dateFacilitate onboarding sessionsWelcoming new employees, facilitating paperwork completion and processing, accountability in understanding current IBM business/structure/strategy/ news,Ensure employee data collected at the onboarding stage reaches HR system(s) in a timely mannerComply with local government requirements in a timely mannerIf you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there’s no limit to what you can accomplish here.Required Technical and Professional ExpertiseGraduate / Post Graduate in any streamExcellent communication skills in English both oral & written1-2 years in HR Onboarding process for any International IT / ITES CompanyStrong knowledge of MS Excel & WordAbility to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plansAbility to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the businessEffectively Works with Others – Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvementsExcellent Customer Service skills – ability to communicate to all people at all levels within the organization. Must have the ability to resolve difficult customer service issuesHigh degree of numeracy skills with meticulous attention to detailsTeam work – the ability to work well within the team is key to this rolePreferred Technical and Professional ExpertiseAmbitious individual who can work under their own direction towards agreed targets/goals.Ability to work under tight timelines and have been part of change management initiatives.Proven interpersonal skills while contributing to team effort by accomplishing related results as neededEnhance technical skills by attending educational workshops, reviewing publications etc.

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