Sr Scrum Master, Managed Services
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. As the SR Scrum Master, you should have excellent knowledge of the scrum framework, with all its artifacts and techniques. You’ll also need the ability to coordinate people and projects (occasionally facilitating changes) with your mind set on deliverables. What you will do: Manage each project’s scope and timeline Coordinate sprints, retrospective meetings and daily stand-ups Coach team members in Agile frameworks Facilitate internal communication and effective collaboration Be the point of contact for external communications (e.g. from customers or stakeholders) Work with product owners to handle backlogs and new requests Resolve conflicts and remove obstacles that occur Help teams implement changes effectively Balances agile delivery with day-to-day operational support Ensure deliverables are up to quality standards at the end of each sprint Guide development teams to higher scrum maturity What we expect from you: Bachelor's degree and 5 years of experience in information technology (IT) project management. Or, 9 years of experience in information technology (IT) project management Scrum Master certification required Experience with Agile technologies and tools Excellent communication skills SAFe Agile Master's degree preferred, a plus ITIL 4 Certified, a plus. Pay range: $ 84 ,000 - $ 119,544 depending on experience and skill set Annual bonus target of 10 % subject to terms and conditions of plan Benefits overview: Salary ranges may be subject to geographic differentials CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces —human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice .