Hybrid Analyst, Markets & Customers

Squarespace is looking for an Analyst to join our Markets & Customers Analytics team.You will power our market strategy, campaign performance, product adoption and customer growth through innovative measurement, reporting, analysis and insight. Our growing portfolio of markets and products means you'll address complex questions to influence business results.You are data-fluent, outcomes-oriented, curious, proactive and collaborative.This is a hybrid role working from our New York City headquarters (3 days per week). You will report to the Manager of our Markets & Customers Analytics team.You'll Get To…Partner with Marketing and Sales, Product, Data Science and Engineering teams to translate business needs into analytical requirements, solutions and insightsDefine metrics and perform analyses to uncover trends, performance drivers and outliers for high value customer growth initiativesCreate dashboards to help partners answer recurring questions and act on metrics using self-service toolsPresent results to partners at different levelsPromote best practices among peers and partnersWho We're Looking For3+ years in a Business Intelligence, Analytics or Data Science roleExperience defining metrics, analyzing data and applying frameworks to inform decisionsExperience translating results into clear stories and recommendationsExperience building dashboards (e.g. Looker, Tableau) and working with large datasets using SQL; knowledge of dbt a plusExperience running experimentsKnowledge of statistical concepts, such as experimental design, hypothesis testing and regression, and tools such as PythonKnowledge of B2B or premium customer acquisition, marketing or product development a plusStrong communicator and presenter, comfortable handling open-ended questionsOutcomes-oriented, curious, proactive and collaborativeBenefits & PerksA choice between medical plans with an option for 100% covered premiumsFertility and adoption benefitsAccess to supplemental insurance plans for additional coverageHeadspace mindfulness app subscriptionGlobal Employee Assistance ProgramRetirement benefits with employer matchFlexible paid time off20 weeks for parental leave and up to 12 weeks to care for an ill family memberPretax commuter benefitEducation reimbursementEmployee donation match to community organizations6 Global Employee Resource Groups (ERGs)Dog-friendly workplaceFree lunch and snacksPrivate rooftopHack week twice per yearCash Compensation Range: $85,500 - $138,000 USDThe base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock.About SquarespaceSquarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit https://www.squarespace.com/about/careers.Our CommitmentToday, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process. Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.

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