HVAC Field Quality Specialist
Company Overview
Lennox National Account Services (NAS), wholly owned by Lennox International, a 120+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry. NAS is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry.
We have 100+ offices throughout the continental United States and are still growing and expanding. In the next 5 years we will double the number of Branch Offices and significantly increase annual revenue. In order to so we need good people like you, who want to grow and learn. We consistently offer the best of both to all our employees. We are an equal opportunity employer (EEOC).
BENEFITS
For information regarding our impressive benefits package, please visit our web site at LII BENEFITS . We have matching 401(k), comprehensive health and wellness, perks and discounts, pet insurance, free subscriptions and much more! Note: benefits may vary depending on the position and are subject to change.
Job Description
Under limited supervision, supports regional operations through onsite training, quality inspections and technical support. Periodically on call . The position combines technical and leadership skills to accomplish objectives.
Duties Include, But Are Not Limited To
Solve technical problems beyond normal operations capabilities. Initiate, analyze, recommend and communicate HVAC facility solutions to customers and support staff.
Inspect and oversee workmanship of NAS technicians and serve as Quality Assurance Liaison for LNAS and its customers
Train NAS Technicians to ensure all LNAS overall Quality and Safety process and NAS procedures are in place and followed
Provide applicable PM and Top 20 repairs training onsite to technicians and field operations for a greater contribution and achievement.
Contribute to the overall company culture sharing best practices, ethical behavior, and employee development
Collaborate with assigned FTS and direct supervisor of preventive maintenance and workmanship inspections performed and recommend corrective actions
Proctor NATE exams by company standards
Submits any required paperwork in a timely manner.
Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times.
Must become RSES/CM certified within 1 year
Performs other duties as assigned.
Flexibility to work overtime/ weekends
Qualifications
RSES CM Certification Required or must obtain certification within 1 year of employment
High School diploma or GED equivalent
EPA Certification Required, NATE certification strongly preferred
10+ years hands on commercial HVAC experience
Valid Drivers License
Moderate lifting (up to 75 pounds)
Periodically on call
Proficient with computers and associated software (Microsoft Suite)
Excellent customer service skills
Ability to self schedule on occasion and work independently as required.
Self motivated to complete assigned tasks within allotted timeframes
WE VALUE DIVERSITY
Here at Lennox, we believe that diversity and inclusion is critical to our success as a global company , and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.
Apply Now
Lennox National Account Services (NAS), wholly owned by Lennox International, a 120+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry. NAS is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry.
We have 100+ offices throughout the continental United States and are still growing and expanding. In the next 5 years we will double the number of Branch Offices and significantly increase annual revenue. In order to so we need good people like you, who want to grow and learn. We consistently offer the best of both to all our employees. We are an equal opportunity employer (EEOC).
BENEFITS
For information regarding our impressive benefits package, please visit our web site at LII BENEFITS . We have matching 401(k), comprehensive health and wellness, perks and discounts, pet insurance, free subscriptions and much more! Note: benefits may vary depending on the position and are subject to change.
Job Description
Under limited supervision, supports regional operations through onsite training, quality inspections and technical support. Periodically on call . The position combines technical and leadership skills to accomplish objectives.
Duties Include, But Are Not Limited To
Solve technical problems beyond normal operations capabilities. Initiate, analyze, recommend and communicate HVAC facility solutions to customers and support staff.
Inspect and oversee workmanship of NAS technicians and serve as Quality Assurance Liaison for LNAS and its customers
Train NAS Technicians to ensure all LNAS overall Quality and Safety process and NAS procedures are in place and followed
Provide applicable PM and Top 20 repairs training onsite to technicians and field operations for a greater contribution and achievement.
Contribute to the overall company culture sharing best practices, ethical behavior, and employee development
Collaborate with assigned FTS and direct supervisor of preventive maintenance and workmanship inspections performed and recommend corrective actions
Proctor NATE exams by company standards
Submits any required paperwork in a timely manner.
Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times.
Must become RSES/CM certified within 1 year
Performs other duties as assigned.
Flexibility to work overtime/ weekends
Qualifications
RSES CM Certification Required or must obtain certification within 1 year of employment
High School diploma or GED equivalent
EPA Certification Required, NATE certification strongly preferred
10+ years hands on commercial HVAC experience
Valid Drivers License
Moderate lifting (up to 75 pounds)
Periodically on call
Proficient with computers and associated software (Microsoft Suite)
Excellent customer service skills
Ability to self schedule on occasion and work independently as required.
Self motivated to complete assigned tasks within allotted timeframes
WE VALUE DIVERSITY
Here at Lennox, we believe that diversity and inclusion is critical to our success as a global company , and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.
Apply Now