HubSpot Associate - 8 Months Assignment

Remote Full-time
Are you interested in joining a purpose-driven company in the music industry? Do you thrive in a collaborative, hybrid work environment? If you do, we would like to get to know you.

WORKING AT THE MLC

The MLC is committed to excellence, service, transparency, and diversity. Our culture is collaborative, our people are adaptable, and our office environment is "A" place to work instead of "THE" place to work. On our team, you are respected, valued for your unique strengths and experiences, and empowered to identify and resolve your own challenges.

THE ROLE

In this role you will be responsible for the configuration and maintenance of HubSpot. You will partner with our HubSpot Administrator at The MLC to understand their tooling needs. You will also create essential reporting and support documentation when needed.

QUALIFICATIONS
• One year of proven experience as HubSpot Database Specialist, Systems or Tooling Lead, or Administrator.
• Understanding of HubSpot's CRM and reporting functionalities.
• Strong knowledge of database management principles and best practices.
• Proficiency in data manipulation and analysis tools (e.g., Excel).
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently (self-starter) and as part of a team.
• HubSpot certifications are a plus.

ESSENTIAL RESPONSIBILITIES

AS A MEMBER OF THE MEMBER EXPERIENCE TEAM, YOU WILL:
• Execute database import processes needed for The MLC's HubSpot environment, ensuring data integrity and compliance. Demonstrate a meticulous eye for detail in ensuring thorough completion of tasks.
• Troubleshoot any issues that arise during day-to-day operations providing support to all HubSpot users.
• Onboard users and own ongoing maintenance of user and team permissions.
• Meticulously document processes and technical outputs as needed. Identify waste in the user journey and iterate on process considerations to remove the waste.
• Build any necessary reporting.
• Other duties as assigned.

YOU WILL CHAMPION THE MLC'S CULTURE BY:
• Applying The MLC's Guiding Principles to your work and your behaviors
• Being process-oriented, data-driven, and tech-savvy; being collaborative, curious, and open to new ideas
• Engaging in a diverse and dynamic team; continuing with personal development
• Inspiring others with your enthusiasm and humility

THE MLC IS AN EQUAL OPPORTUNITY EMPLOYER THAT COMMITS TO PURSUING, HIRING, AND CELEBRATING A DIVERSE WORKFORCE AND CREATING AN INCLUSIVE ENVIRONMENT. THE MLC DOES NOT MAKE EMPLOYMENT DECISIONS BASED ON RACE, COLOR, RELIGION OR RELIGIOUS BELIEF, ETHNIC OR NATIONAL ORIGIN, SEX, GENDER, GENDER-IDENTITY, SEXUAL ORIENTATION, MARITAL STATUS, CITIZENSHIP STATUS, DISABILITY, AGE, MILITARY OR VETERAN STATUS, OR ANY OTHER CATEGORY PROTECTED BY LOCAL, STATE, OR FEDERAL LAW. THIS POLICY APPLIES TO ALL TERMS AND CONDITIONS OF EMPLOYMENT, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, TRANSFER, LEAVES OF ABSENCE, AND COMPENSATION.

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