Hostess and Cashier
JOB DESCRIPTION
Host (ess)
SUMMARY OF POSITION:
Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and a quality work environment as directed by General Manager or Manager on Duty.
POSITION ACTIVITIES AND TASKS
Ā Reports to work well groomed, in proper and clean uniform and practices good personal hygiene.
Ā Uses greeting, seating, and waiting list procedures.
Ā Maintains cleanliness standards and stocks for the reception area and restrooms.
Ā Accurately processes all guest checks with no cash overages or shortages.
Ā Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
Ā Provides assistance to pantry maintenance and pre-rush organization.
Ā Provides assistance to all servers and bus persons in order to execute Perkins service standards.
Ā Utilizes proper cash handling procedures to execute cash and non-cash transactions, counting change, security precautions, and cash accountability.
Ā Ensures that the cash register and cash register area are stocked with all needed items.
Ā Communicates with Manager on Duty and co-workers regarding product/service deficiencies, equipment, safety problems, etc.
Ā Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
Ā Has sufficient knowledge of menu to execute suggestive selling techniques with all guests.
Ā Maintains cleanliness of bakery cases and restocks.
Ā Has sufficient knowledge of bakery products to execute suggestive selling techniques and sampling programs with all guests.
Ā Bags/boxes any products according to standards.
JOB REQUIREMENTS
Host (ess)
PHYSICAL REQUIREMENTS:
Ā Must have high level of mobility/flexibility.
Ā Must be able to work under heavy stress/pressure during peak times.
Ā Must be able to communicate with guests.
Ā Requires occasional reaching, bending, pushing and pulling.
Ā Exposure to heat, steam, smoke, cold and odors.
Ā Requires continual standing and walking.
SUPERVISION RECEIVED:
Ā Receives direction and training from the General Manager as to specific procedures and assignments.
KNOWLEDGE AND SKILL REQUIRED:
Ā Basic skills such as sanitation, safety, and customer service can be taught through in-house training.
EXPERIENCE REQUIRED:
Ā None
Job Types: Full-time, Part-time
Pay: $11.00 - $15.00 per hour
Benefits:
Ā 401(k)
Ā 401(k) matching
Ā Employee discount
Ā Flexible schedule
Shift:
Ā Day shift
Ā Night shift
Work Location: In person
Apply Now
Host (ess)
SUMMARY OF POSITION:
Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and a quality work environment as directed by General Manager or Manager on Duty.
POSITION ACTIVITIES AND TASKS
Ā Reports to work well groomed, in proper and clean uniform and practices good personal hygiene.
Ā Uses greeting, seating, and waiting list procedures.
Ā Maintains cleanliness standards and stocks for the reception area and restrooms.
Ā Accurately processes all guest checks with no cash overages or shortages.
Ā Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
Ā Provides assistance to pantry maintenance and pre-rush organization.
Ā Provides assistance to all servers and bus persons in order to execute Perkins service standards.
Ā Utilizes proper cash handling procedures to execute cash and non-cash transactions, counting change, security precautions, and cash accountability.
Ā Ensures that the cash register and cash register area are stocked with all needed items.
Ā Communicates with Manager on Duty and co-workers regarding product/service deficiencies, equipment, safety problems, etc.
Ā Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
Ā Has sufficient knowledge of menu to execute suggestive selling techniques with all guests.
Ā Maintains cleanliness of bakery cases and restocks.
Ā Has sufficient knowledge of bakery products to execute suggestive selling techniques and sampling programs with all guests.
Ā Bags/boxes any products according to standards.
JOB REQUIREMENTS
Host (ess)
PHYSICAL REQUIREMENTS:
Ā Must have high level of mobility/flexibility.
Ā Must be able to work under heavy stress/pressure during peak times.
Ā Must be able to communicate with guests.
Ā Requires occasional reaching, bending, pushing and pulling.
Ā Exposure to heat, steam, smoke, cold and odors.
Ā Requires continual standing and walking.
SUPERVISION RECEIVED:
Ā Receives direction and training from the General Manager as to specific procedures and assignments.
KNOWLEDGE AND SKILL REQUIRED:
Ā Basic skills such as sanitation, safety, and customer service can be taught through in-house training.
EXPERIENCE REQUIRED:
Ā None
Job Types: Full-time, Part-time
Pay: $11.00 - $15.00 per hour
Benefits:
Ā 401(k)
Ā 401(k) matching
Ā Employee discount
Ā Flexible schedule
Shift:
Ā Day shift
Ā Night shift
Work Location: In person
Apply Now