[Hiring] TELEPHONE SALES REP @FLS CONNECT LLC
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
As a Telephone Sales Representative (TSR), you will be responsible for making outbound fundraising calls to potential donors, engaging in conversations, and soliciting pledges for client projects. This is a work-from-home position that requires a quiet, distraction-free workspace and the use of your computer, USB headset, web camera, and wired internet connection (no Wi-Fi).
• Make outbound fundraising calls to solicit pledges for client projects.
• Follow provided and client-approved messaging on every call.
• Utilize fundraising call structure, appropriate political reasons, and transition phrases as required.
• Use responsive listening to provide appropriate situational responses.
• Meet and maintain project goals and efficiency metrics.
• Maintain an occupancy ratio of 85% (Occupancy = Logged Hours / Payroll Hours).
• Achieve 95% on-time adherence (start of shift and back from breaks and lunch).
• Maintain 95% shift adherence/absenteeism.
• Demonstrate exceptional customer service and react quickly to the person being called.
• Accept coaching and counseling with a positive attitude.
• Maintain a professional appearance and behavior.
• Stay focused on the current project and prepare for each call.
• Perform other duties as assigned.
Qualifications
• Clear and effective verbal communication is essential.
• Pleasant and engaging voice with good pronunciation and diction.
• Physical stamina to maintain energy and enthusiasm during extended periods of talking.
• Basic computer skills for data entry and managing donor information.
• Good hearing and active listening skills.
• Strong reading comprehension and ability to quickly process written material.
• Comfortable with multitasking and maintaining focus on both conversation and data management.
• Emotional resilience to handle potential setbacks.
Requirements
• Must work full-time day shift Monday - Friday, and every other Saturday.
• Must work in the continental United States.
• Must own your computer (that meets system requirements), USB headset, web camera, and wired internet connection (no Wi-Fi).
• Must have a quiet, uninterrupted, undistracted workspace.
• Must pass a background check.
Benefits
• Paid Training (weeks 1-3) at $11 per hour (or state minimum wage, whichever is higher).
• The base wage of $16 per hour after completing 3 weeks of training, with a bonus potential of earning up to $20 per hour.
• A retention bonus of $500 is available after 7 weeks, based on performance.
• Referral bonus program.
• Benefits for full-time employees include paid time off, Retirement with matching, Health – with Health Savings Account, Dental, Vision, Life, and Disability insurance.
Apply Now
Apply Now
Role Description
As a Telephone Sales Representative (TSR), you will be responsible for making outbound fundraising calls to potential donors, engaging in conversations, and soliciting pledges for client projects. This is a work-from-home position that requires a quiet, distraction-free workspace and the use of your computer, USB headset, web camera, and wired internet connection (no Wi-Fi).
• Make outbound fundraising calls to solicit pledges for client projects.
• Follow provided and client-approved messaging on every call.
• Utilize fundraising call structure, appropriate political reasons, and transition phrases as required.
• Use responsive listening to provide appropriate situational responses.
• Meet and maintain project goals and efficiency metrics.
• Maintain an occupancy ratio of 85% (Occupancy = Logged Hours / Payroll Hours).
• Achieve 95% on-time adherence (start of shift and back from breaks and lunch).
• Maintain 95% shift adherence/absenteeism.
• Demonstrate exceptional customer service and react quickly to the person being called.
• Accept coaching and counseling with a positive attitude.
• Maintain a professional appearance and behavior.
• Stay focused on the current project and prepare for each call.
• Perform other duties as assigned.
Qualifications
• Clear and effective verbal communication is essential.
• Pleasant and engaging voice with good pronunciation and diction.
• Physical stamina to maintain energy and enthusiasm during extended periods of talking.
• Basic computer skills for data entry and managing donor information.
• Good hearing and active listening skills.
• Strong reading comprehension and ability to quickly process written material.
• Comfortable with multitasking and maintaining focus on both conversation and data management.
• Emotional resilience to handle potential setbacks.
Requirements
• Must work full-time day shift Monday - Friday, and every other Saturday.
• Must work in the continental United States.
• Must own your computer (that meets system requirements), USB headset, web camera, and wired internet connection (no Wi-Fi).
• Must have a quiet, uninterrupted, undistracted workspace.
• Must pass a background check.
Benefits
• Paid Training (weeks 1-3) at $11 per hour (or state minimum wage, whichever is higher).
• The base wage of $16 per hour after completing 3 weeks of training, with a bonus potential of earning up to $20 per hour.
• A retention bonus of $500 is available after 7 weeks, based on performance.
• Referral bonus program.
• Benefits for full-time employees include paid time off, Retirement with matching, Health – with Health Savings Account, Dental, Vision, Life, and Disability insurance.
Apply Now
Apply Now