[Hiring] Optical Learning Experience Designer @Optical Training Institute

Remote Full-time
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Optical Training Institute (OTI) is hiring an Optical Learning Experience Designer to create training that drives skill development and measurable on-the-job performance for optical practices.
• Leverage OTI’s content library and author network to shape learning that is clear, concise, and job-realistic.
• Convert lessons into interactive practice (decision points, branching scenarios, troubleshooting flows, “what would you do next?” moments) built for mobile and short sessions.
• Write and record new multimedia content when technology changes or gaps emerge (short videos, webinars, podcasts, micro-lessons).
• Review content from authors and SMEs to maintain accuracy, consistency, and a strong instructional voice.
• Support learners and practice teams by answering content and course-experience questions and troubleshooting common issues.

Qualifications
• ABO Master or Advanced certification strongly preferred.
• Experience teaching optics at the college level or leading optical training in a professional role (or equivalent adult/professional education).
• Significant hands-on optical experience, including dispensing and practical application of optical concepts.
• Experience building and leading training programs (in an academic, retail, or multi-location environment).
• Strong writing skills with the ability to make complex topics clear, practical, and learner-friendly.
• Comfort working directly with customers/learners and handling a portion of customer support responsibilities.
• Organized, detail-oriented, and able to own outcomes in a fast-paced environment.

Requirements
• Learner-obsessed and committed to delivering value through education.
• High standards for accuracy, clarity, and “real-world usefulness.”
• Strong communicator and relationship builder with high EQ.
• Growth-minded and energized by improving systems and processes.
• Operates with integrity, accountability, and professionalism.
• Excited to contribute to a growing, mission-driven organization.

Company Description

Optical Training Institute (OTI) is the all-in-one learning and development platform for eyecare professionals. For over 30 years, we’ve supported more than 30,000 learners across the optical industry with high-quality, affordable education that strengthens clinical skills, supports career growth, and improves the patient experience.
• OTI’s platform includes tools for hiring and skill assessments, onboarding, job training, certification preparation, and continuing education.
• Expert-developed curriculum helps eyecare teams stay ahead of industry trends, meet regulatory requirements, and enhance patient care.
• By streamlining professional development in one convenient platform, OTI empowers both individuals and employers to build stronger, more engaged teams while simplifying training, compliance, and certification processes.

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