Hiring Now: Customer Service Representative (French & Dutch)
Are you ready to drive results and define an industry? Join us as a Customer Service Representative! Based in our vibrant Remote office, this role is available now. This position requires a strong and diverse skillset in relevant areas to drive success. Earn a reliable and steady income of a competitive salary. Â Â We are looking for an experienced Customer Support Representative with outstanding communication skills and a talent for working independently and as part of a team. Our fully remote position offers flexible work arrangements, with an optional WeWork subscription for shared office space access.
In this role, you will actively help shape our customer support policies and procedures. As a growing company, we provide ample opportunities for personal growth, professional development and expanded responsibility.
 Manage customer queries via email and support tickets
 Moderate social media comments for a positive, professional online presence
 Resolve order-related problems, including returns, refunds, replacements, and disputes
 Address complaints on platforms such as Amazon, Klarna, and PayPal
 Monitor shipping performance and other key metrics
 Organize and maintain support policies and procedures
 Liaise with external partners like fulfillment centers, vendors, and third-party... services
 Work closely with other team members
 High English proficiency
 Native or near-native fluency in Dutch and French
 Excellent written communication skills
 Customer support experience, including complaint resolution
 Proficient with MS Office Suite, Google Docs, or similar applications
 Familiar with video conferencing tools like Zoom, MS Teams, or Google Meet
 Experience with customer support systems like Freshdesk, Intercom, Kayako, or Zendesk
 Previous experience with social media management tools (e.g., BrandBastion, Hootsuite, Agorapulse, Sprout Social) or management of social media profiles is a plus
 Basic online marketing and e-commerce knowledge
Please submit your Resume/CV in English
 Work From Home
 Paid Time Off
 Training & Development
 Performance Bonus Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now
In this role, you will actively help shape our customer support policies and procedures. As a growing company, we provide ample opportunities for personal growth, professional development and expanded responsibility.
 Manage customer queries via email and support tickets
 Moderate social media comments for a positive, professional online presence
 Resolve order-related problems, including returns, refunds, replacements, and disputes
 Address complaints on platforms such as Amazon, Klarna, and PayPal
 Monitor shipping performance and other key metrics
 Organize and maintain support policies and procedures
 Liaise with external partners like fulfillment centers, vendors, and third-party... services
 Work closely with other team members
 High English proficiency
 Native or near-native fluency in Dutch and French
 Excellent written communication skills
 Customer support experience, including complaint resolution
 Proficient with MS Office Suite, Google Docs, or similar applications
 Familiar with video conferencing tools like Zoom, MS Teams, or Google Meet
 Experience with customer support systems like Freshdesk, Intercom, Kayako, or Zendesk
 Previous experience with social media management tools (e.g., BrandBastion, Hootsuite, Agorapulse, Sprout Social) or management of social media profiles is a plus
 Basic online marketing and e-commerce knowledge
Please submit your Resume/CV in English
 Work From Home
 Paid Time Off
 Training & Development
 Performance Bonus Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now