Hiring Now: Customer Service Associate - Remote
workwarp is actively recruiting for the role of Customer Service Associate - Remote! Experience the best of both worlds with this role based in our innovative Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. This role offers a salary package of a competitive salary, commensurate with experience. Â Â Qleen makes it easy for homeowners to automate their chores, from house cleaning to yard maintenance, window cleaning, and pool maintenance.
With our fully vetted service providers, super-easy online booking application, and A+ customer service team, Qleen makes it easy for customers to manage their household work.
We are looking to grow our customer service and service provider service teams.
You might be the customer service team member we need if you are the following:
 Detailed: You are thorough in your work and with tracking progress on your tasks
 Self Managing: Can work with little to no supervision
 Ready & Willing: Can take on interesting and uncommon customer service issues
 Computer Skills: Able to work with applications you haven't seen before and know how to troubleshoot common computer issues
 Quality: You are always professional, efficient, consistent, and honest to your co-workers and to yourself
What You Will Be Doing
 You will be the first point of contact in our call center answering incoming calls from customers and Service Providers.
 Respond to customer emails, texts, and web chat inquiries.
 Help customers with bookings, including booking a service, canceling, and rescheduling.
 Help Service Providers with questions or issues regarding Work Orders and policy questions.
 Help customers and Service Providers troubleshoot software issues
 Work as part of a fully remote team, utilizing technology that allows for team communication, training, and meetings
Skills Needed
 Able to analyze customer emails and provide a thoughtful response that addresses all aspects of a customer's concern
 Able to handle incoming phone calls from customers without getting nervous
 Track multiple issues at the same time
 Ability to troubleshoot software malfunctions
 Able to work efficiently on a remote-based team of co-workers
PLEASE NOTE: This is a remote job, but only available for residents of Arizona
Required
 A computer and quiet place to work
 A good internet connection
 Must be a resident of Arizona
Compensation Pay Range
 $17.50 to $20.50/hr
 Based on experience
 Health Insurance Benefits available
 Paid Time Off
You can learn more about us at www.qleen.com. Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now
With our fully vetted service providers, super-easy online booking application, and A+ customer service team, Qleen makes it easy for customers to manage their household work.
We are looking to grow our customer service and service provider service teams.
You might be the customer service team member we need if you are the following:
 Detailed: You are thorough in your work and with tracking progress on your tasks
 Self Managing: Can work with little to no supervision
 Ready & Willing: Can take on interesting and uncommon customer service issues
 Computer Skills: Able to work with applications you haven't seen before and know how to troubleshoot common computer issues
 Quality: You are always professional, efficient, consistent, and honest to your co-workers and to yourself
What You Will Be Doing
 You will be the first point of contact in our call center answering incoming calls from customers and Service Providers.
 Respond to customer emails, texts, and web chat inquiries.
 Help customers with bookings, including booking a service, canceling, and rescheduling.
 Help Service Providers with questions or issues regarding Work Orders and policy questions.
 Help customers and Service Providers troubleshoot software issues
 Work as part of a fully remote team, utilizing technology that allows for team communication, training, and meetings
Skills Needed
 Able to analyze customer emails and provide a thoughtful response that addresses all aspects of a customer's concern
 Able to handle incoming phone calls from customers without getting nervous
 Track multiple issues at the same time
 Ability to troubleshoot software malfunctions
 Able to work efficiently on a remote-based team of co-workers
PLEASE NOTE: This is a remote job, but only available for residents of Arizona
Required
 A computer and quiet place to work
 A good internet connection
 Must be a resident of Arizona
Compensation Pay Range
 $17.50 to $20.50/hr
 Based on experience
 Health Insurance Benefits available
 Paid Time Off
You can learn more about us at www.qleen.com. Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now