Hiring Now: Apple Support College Advisor - Part-Time Technical
We are currently looking for a skilled and motivated Apple Support College Advisor - Part-time Technical Customer Service! This is an exciting Remote opportunity with an immediate start. This position requires a strong and diverse skillset in relevant areas to drive success. Your contribution will be valued, with a compensation package starting at a competitive salary. Â Â Description
At Apple, we believe our diverse backgrounds, perspectives, and passions help us create the ideas that move all of us forward. As an Apple Support College Advisor, your voice is essential in supporting many of our popular products, including iPhones, iPads, MacBooks, iMacs, and more. As our customers first point of contact, youÂll be the friendly voice of Apple, providing world-class customer service, troubleshooting, and technical support. WeÂll rely on you to listen to our customers and use your technical expertise, creativity, passion, and our documented troubleshooting flow to meet their needs  and remind them that behind our great products are amazing people.
Company Culture and Environment
Students at Apple foster a culture of dedication, creativity, and innovation, believing that every customer interaction is an opportunity to delight, engage, and inspire. Inclusion is a shared responsibility, where everyone is held accountable for creating an environment where all feel seen and heard.
Career Growth and Development Opportunities
Apple is committed to helping employees explore their potential through dedicated resources for ongoing growth and career development, ensuring that Advisors are well-prepared and supported in their roles.
Detailed Benefits and Perks
 Competitive pay
 Eligibility to participate in the company stock plan
 Time off and employee discounts
 Resources supporting career development
Compensation and Benefits
This position comes with competitive pay and great benefits, including eligibility for the company stock plan, time off, and employee discounts.
Why you should apply for this position today
By becoming an Apple Support College Advisor, you will have the unique opportunity to make a significant impact on customer experiences while developing valuable skills in technical troubleshooting and customer service.
Skills
 Strong problem-solving abilities
 Excellent communication and interpersonal skills
 Ability to navigate difficult conversations
 Time management and multitasking capabilities
 Eagerness to learn and tackle new challenges
 Flexibility and good judgment in various situations
 Ability to foster inclusion and diversity in the workplace
Responsibilities
 Engage thoughtfully with customers, providing step-by-step solutions
 Fix technical issues while ensuring a positive customer experience
 Listen attentively to customer needs and respond effectively
 Maintain a quiet home workspace and meet technical requirements
 Complete pre-employment assessments, background checks, and initial training
 Work part-time during training and post-training as per business needs
Qualifications
 Enrolled in at least one class at a university in the U.S. pursuing a bachelorÂs degree or higher through May of 2027 or later
 A minimum GPA of 2.7
 Successful completion of a pre-employment assessment and initial training
 Minimum typing speed of 40 WPM while engaging with customers
Education Requirements
 Enrollment in a relevant university program
Education Requirements Credential Category
 BachelorÂs degree or higher in Business, Communications, Computer Science, Engineering or any other tech-related major preferred
Experience Requirements
 Previous experience in customer service or technical support is preferred but not required.
Why work in Raleigh, NC
Raleigh is known for its vibrant culture, innovation, and beautiful outdoor spaces. It offers a strong job market, particularly in technology and education, making it an attractive place for students and young professionals. With a rich blend of history, arts, and diverse culinary offerings, Raleigh provides a well-rounded lifestyle that supports both personal and professional growth. Apply Job! We Encourage You to Apply!Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply Now
At Apple, we believe our diverse backgrounds, perspectives, and passions help us create the ideas that move all of us forward. As an Apple Support College Advisor, your voice is essential in supporting many of our popular products, including iPhones, iPads, MacBooks, iMacs, and more. As our customers first point of contact, youÂll be the friendly voice of Apple, providing world-class customer service, troubleshooting, and technical support. WeÂll rely on you to listen to our customers and use your technical expertise, creativity, passion, and our documented troubleshooting flow to meet their needs  and remind them that behind our great products are amazing people.
Company Culture and Environment
Students at Apple foster a culture of dedication, creativity, and innovation, believing that every customer interaction is an opportunity to delight, engage, and inspire. Inclusion is a shared responsibility, where everyone is held accountable for creating an environment where all feel seen and heard.
Career Growth and Development Opportunities
Apple is committed to helping employees explore their potential through dedicated resources for ongoing growth and career development, ensuring that Advisors are well-prepared and supported in their roles.
Detailed Benefits and Perks
 Competitive pay
 Eligibility to participate in the company stock plan
 Time off and employee discounts
 Resources supporting career development
Compensation and Benefits
This position comes with competitive pay and great benefits, including eligibility for the company stock plan, time off, and employee discounts.
Why you should apply for this position today
By becoming an Apple Support College Advisor, you will have the unique opportunity to make a significant impact on customer experiences while developing valuable skills in technical troubleshooting and customer service.
Skills
 Strong problem-solving abilities
 Excellent communication and interpersonal skills
 Ability to navigate difficult conversations
 Time management and multitasking capabilities
 Eagerness to learn and tackle new challenges
 Flexibility and good judgment in various situations
 Ability to foster inclusion and diversity in the workplace
Responsibilities
 Engage thoughtfully with customers, providing step-by-step solutions
 Fix technical issues while ensuring a positive customer experience
 Listen attentively to customer needs and respond effectively
 Maintain a quiet home workspace and meet technical requirements
 Complete pre-employment assessments, background checks, and initial training
 Work part-time during training and post-training as per business needs
Qualifications
 Enrolled in at least one class at a university in the U.S. pursuing a bachelorÂs degree or higher through May of 2027 or later
 A minimum GPA of 2.7
 Successful completion of a pre-employment assessment and initial training
 Minimum typing speed of 40 WPM while engaging with customers
Education Requirements
 Enrollment in a relevant university program
Education Requirements Credential Category
 BachelorÂs degree or higher in Business, Communications, Computer Science, Engineering or any other tech-related major preferred
Experience Requirements
 Previous experience in customer service or technical support is preferred but not required.
Why work in Raleigh, NC
Raleigh is known for its vibrant culture, innovation, and beautiful outdoor spaces. It offers a strong job market, particularly in technology and education, making it an attractive place for students and young professionals. With a rich blend of history, arts, and diverse culinary offerings, Raleigh provides a well-rounded lifestyle that supports both personal and professional growth. Apply Job! We Encourage You to Apply!Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply Now