[Hiring] Fraud Investigator @Rockstar
Rockstar is recruiting for a well-funded seed-stage startup that is building a fintech platform for cryptocurrency. This client comprises a small team of fintech experts with backgrounds at Braintree Payments, Venmo, PayPal, and Coinbase. They are driven by the mission to create a globally scalable and high-performing platform that facilitates the on- and off-ramping of the next billion users of crypto.
Job Overview
They are seeking a detail-oriented and analytical Fraud Investigator to join their team. The successful candidate will conduct Know-Your-Customer (KYC) reviews for new users and detect, investigate, and prevent fraudulent activity on the platform. This role requires a strong analytical mindset, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.
The ideal candidate also has some background in or exposure to cryptocurrency and understands the unique challenges of fraud management in the on- and off-ramping space. They are comfortable working in a small team environment and pitching in where needed to support the companys early-stage growth.
Key Responsibilities:
Monitor transactions and activities to identify suspicious patterns and behaviors.
Perform KYC onboarding reviews for high-risk applicants utilizing customer documentation, vendor databases, and public source information.
Maintain accurate records of KYC reviews and other fraud-related activities and communicate findings to the relevant stakeholders.
Utilize customer documentation, fraud detection software, and adverse media to conduct thorough investigations and determine a users risk profile.
Investigate fraud claims for legitimacy and respond to requests for refunds and chargebacks.
Work closely with other departments, such as Compliance, Risk Management, and Customer Support, to address fraud issues.
Identify opportunities to improve fraud prevention processes, procedures, and systems.
Stay up-to-date with the latest industry trends, tools, and regulations related to fraud prevention.
Qualifications:
2+ years of experience in fraud investigations, disputes and chargebacks, financial crimes, or a related field.
Experience with fraud detection software and analytical tools.
Demonstrated knowledge of the cryptocurrency industry, including at least a baseline understanding of blockchain technology, digital assets, and the specific challenges related to fraud and compliance in this space.
Exceptional communication and interpersonal skills, with the ability to manage complex customer support situations in the context of fraud operations.
Agile and effective in a fast-paced, startup environment.
Ability to work independently and as part of a team.
Nice-to-Haves (but not required):
Previous experience conducting fraud, dispute, or AML investigations in the cryptocurrency industry, including exchanges, wallets, or DeFi platforms.
Advanced certifications or training in fraud prevention, financial compliance, or related areas.
Experience working in a seed-stage startup or similar high-growth environment.
Apply Now
Job Overview
They are seeking a detail-oriented and analytical Fraud Investigator to join their team. The successful candidate will conduct Know-Your-Customer (KYC) reviews for new users and detect, investigate, and prevent fraudulent activity on the platform. This role requires a strong analytical mindset, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.
The ideal candidate also has some background in or exposure to cryptocurrency and understands the unique challenges of fraud management in the on- and off-ramping space. They are comfortable working in a small team environment and pitching in where needed to support the companys early-stage growth.
Key Responsibilities:
Monitor transactions and activities to identify suspicious patterns and behaviors.
Perform KYC onboarding reviews for high-risk applicants utilizing customer documentation, vendor databases, and public source information.
Maintain accurate records of KYC reviews and other fraud-related activities and communicate findings to the relevant stakeholders.
Utilize customer documentation, fraud detection software, and adverse media to conduct thorough investigations and determine a users risk profile.
Investigate fraud claims for legitimacy and respond to requests for refunds and chargebacks.
Work closely with other departments, such as Compliance, Risk Management, and Customer Support, to address fraud issues.
Identify opportunities to improve fraud prevention processes, procedures, and systems.
Stay up-to-date with the latest industry trends, tools, and regulations related to fraud prevention.
Qualifications:
2+ years of experience in fraud investigations, disputes and chargebacks, financial crimes, or a related field.
Experience with fraud detection software and analytical tools.
Demonstrated knowledge of the cryptocurrency industry, including at least a baseline understanding of blockchain technology, digital assets, and the specific challenges related to fraud and compliance in this space.
Exceptional communication and interpersonal skills, with the ability to manage complex customer support situations in the context of fraud operations.
Agile and effective in a fast-paced, startup environment.
Ability to work independently and as part of a team.
Nice-to-Haves (but not required):
Previous experience conducting fraud, dispute, or AML investigations in the cryptocurrency industry, including exchanges, wallets, or DeFi platforms.
Advanced certifications or training in fraud prevention, financial compliance, or related areas.
Experience working in a seed-stage startup or similar high-growth environment.
Apply Now