[Hiring] Commercial Growth Representative @Pace® Analytical Services

Remote Full-time
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Commercial Growth Representative is responsible for handling assigned Pace Analytical Services Accounts, financial targets for those accounts, and in-bound leads.
• Focuses on maintaining revenue from existing assigned accounts to ensure that the clients in the maintenance classification are well cared for and therefore reducing attrition.
• Generates new revenue by soliciting and obtaining orders, understanding and interpreting technical requirements, providing technical information, and developing Pace's maintenance and strategic accounts.
• Assesses/qualifies inbound leads generated from the website and marketing programs and potentially wins new business for the company.
• Develops sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and explanations, and preparing quotations.
• Creates new accounts/contacts from inbound programs and outbound research.
• Follows a robust standard operation procedure to log all customer interactions.
• Updates job knowledge by studying new product descriptions and participating in educational opportunities.
• Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests.
• Explores opportunities to add value to job accomplishments.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Promotes and supports the overall mission of Pace by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

Qualifications
• Bachelor's degree in chemistry, biology, or a closely related field.
• Two (2) years of professional experience in environmental services/laboratory operations; OR an equivalent combination of education, training, and experience.

Requirements
• Intermediate to complex principles, practices, and techniques of sales effectiveness.
• Various understanding of the administration and oversight of sales programs, policies, and procedures.
• Technical understanding of Pace's products and services.
• Intermediate to complex methods to resolve sales and customer problems, questions, and concerns.
• Various understanding of applicable sales laws, codes, and regulations.
• Understanding of various testing tools, equipment, and processing.
• Computer applications and systems related to the work.
• Principles and practices to serving as an effective project team member.
• Methods to communicate with staff, coworkers, and customers to ensure safe, effective, and appropriate operations.
• Correct business English, including spelling, grammar, and punctuation.

Benefits
• Comprehensive benefits program including competitive salaries.
• Medical, dental, and vision insurance.
• 401K retirement savings plan (100% vested immediately in the employer match).
• Life, disability, and voluntary benefits.
• Paid time off for holiday, sick, and vacation days.
• Health Savings Account (HSA) and wellness program.
• Flexible spending accounts.
• Tuition reimbursement.
• Employee Assistance program.
• Parental leave.
• Optional legal coverage and ID theft protection.

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