High Call Volume Remote Call Center Agent - Qualifier
About Us
CallCore Media, Inc. is a dynamic player in the Advertising and Marketing sector, headquartered in beautiful Daytona Beach, FL. We pride ourselves on our professionalism, agility, and innovation. Our mission is to provide exceptional customer service while efficiently managing high call volumes, delivering warm leads, and ensuring data accuracy
...
Accepting Applicants from:
Florida
Georgia
Pennsylvania
Texas
Tennessee
Job Type: Full-time
Hours per Week: 40 hours
Schedule: 9:30 am - 6:00 pm EST
Pay and Benefits
Hourly Rate: $13/hr
Supplemental Pay: Opportunities for attendance ($2/hr) and performance bonuses (up to $12+/hr)
Benefits: Dental, Vision, Voluntary Life/AD&D, and Aflac insurance
Job Description
As a High Call Volume Data Verification Specialist at CallCore Media, you will play a crucial role in conducting accurate qualification assessments and managing large volumes of calls. This role is essential in maintaining the integrity of our data and requires precise handling and verification of information.
Key Responsibilities:
Handle 300-400 inbound and outbound calls daily with a focus on accuracy and efficiency in data verification.
Conduct thorough qualification assessments and gather accurate information from callers.
Update and maintain records in our CRM system with high attention to detail.
Resolve inquiries and concerns promptly while providing accurate information.
Maintain company confidentiality and data security standards, following all policies and procedures.
Consistently meet and exceed performance metrics, adapting to varying campaigns and procedures as required.
Qualifications:
High school diploma or equivalent required.
Minimum of 2 years experience in a call center or similar environment, specifically in roles requiring data accuracy and high-volume handling.
Excellent verbal and written communication skills.
Proficient in multitasking and adapting to different campaigns.
Technological proficiency is necessary
Must have a quiet workspace and necessary equipment including:
USB Headset
Windows 10 or higher
Intel i5/Ryzen 5 processor or higher
8GB RAM or higher
250 GB Hard-Drive space or higher
Hard-wired ethernet connection (minimum speed: 30 Mbps download, 10 Mbps upload or higher)
Webcam (required for meetings)
Inclusivity
CallCore Media is an inclusive employer, and we encourage individuals with a criminal record to apply.
Job Type: Full-time
Pay: $13.00 per hour
Expected hours: 40 per week
Benefits:
Dental insurance
Paid training
Vision insurance
Work from home
Shift:
8 hour shift
Day shift
Supplemental Pay:
Bonus opportunities
Performance bonus
People with a criminal record are encouraged to apply
Experience:
Outbound calling: 2 years (Required)
Call center: 2 years (Required)
Location:
Georgia (Preferred)
Work Location: Remote
Apply Now
CallCore Media, Inc. is a dynamic player in the Advertising and Marketing sector, headquartered in beautiful Daytona Beach, FL. We pride ourselves on our professionalism, agility, and innovation. Our mission is to provide exceptional customer service while efficiently managing high call volumes, delivering warm leads, and ensuring data accuracy
...
Accepting Applicants from:
Florida
Georgia
Pennsylvania
Texas
Tennessee
Job Type: Full-time
Hours per Week: 40 hours
Schedule: 9:30 am - 6:00 pm EST
Pay and Benefits
Hourly Rate: $13/hr
Supplemental Pay: Opportunities for attendance ($2/hr) and performance bonuses (up to $12+/hr)
Benefits: Dental, Vision, Voluntary Life/AD&D, and Aflac insurance
Job Description
As a High Call Volume Data Verification Specialist at CallCore Media, you will play a crucial role in conducting accurate qualification assessments and managing large volumes of calls. This role is essential in maintaining the integrity of our data and requires precise handling and verification of information.
Key Responsibilities:
Handle 300-400 inbound and outbound calls daily with a focus on accuracy and efficiency in data verification.
Conduct thorough qualification assessments and gather accurate information from callers.
Update and maintain records in our CRM system with high attention to detail.
Resolve inquiries and concerns promptly while providing accurate information.
Maintain company confidentiality and data security standards, following all policies and procedures.
Consistently meet and exceed performance metrics, adapting to varying campaigns and procedures as required.
Qualifications:
High school diploma or equivalent required.
Minimum of 2 years experience in a call center or similar environment, specifically in roles requiring data accuracy and high-volume handling.
Excellent verbal and written communication skills.
Proficient in multitasking and adapting to different campaigns.
Technological proficiency is necessary
Must have a quiet workspace and necessary equipment including:
USB Headset
Windows 10 or higher
Intel i5/Ryzen 5 processor or higher
8GB RAM or higher
250 GB Hard-Drive space or higher
Hard-wired ethernet connection (minimum speed: 30 Mbps download, 10 Mbps upload or higher)
Webcam (required for meetings)
Inclusivity
CallCore Media is an inclusive employer, and we encourage individuals with a criminal record to apply.
Job Type: Full-time
Pay: $13.00 per hour
Expected hours: 40 per week
Benefits:
Dental insurance
Paid training
Vision insurance
Work from home
Shift:
8 hour shift
Day shift
Supplemental Pay:
Bonus opportunities
Performance bonus
People with a criminal record are encouraged to apply
Experience:
Outbound calling: 2 years (Required)
Call center: 2 years (Required)
Location:
Georgia (Preferred)
Work Location: Remote
Apply Now