Healthcare Operations Associate - Full Time

We are an early stage, Y Combinator-backed health tech start-up that uses generative AI to help automate the calls that providers' offices make to payors. We are looking for a Healthcare Operations Associate to join our small team on a full time basis. Join us as we help improve healthcare efficiency. You’ll work directly with the two founders to shape the direction of the start-up company. Our founders are graduates of Stanford, MIT and Harvard Business School and hold a PhD and PharmD. What You’ll Do • Assist our generative AI-powered platform in making calls to payors • Check call outputs for accuracy and completeness • Check call recordings for quality • Help train our AI technology by providing feedback and recommendations • Take an entrepreneurial mentality to identify new opportunities • Have a front row seat to a fast growing, early stage Y Combinator company About You • You have previous experience in insurance benefits verification, prior authorization and/or medical billing • You have worked in healthcare for 2+ years • You can execute a high volume of tasks with extreme accuracy, while balancing for speed • You have strong communication skills • You have strong attention to detail • You can problem solve and provide recommendations for improvements • You love learning quickly and are excited to try out new technologies, including generative AI • You are excited about iterating quickly and solving complex problems in a rapidly changing environment of a small start-up • You thrive in the flexibility of a remote working environment • You enjoy building in a small, close-knit team with no bureaucracy • You are able to work in compliance with HIPAA regulations and safeguard personal information • You’re excited about the massive impact of improving healthcare efficiency Preferred Qualifications • PREVIOUS EXPERIENCE IN INSURANCE BENEFITS VERIFICATION, PRIOR AUTHORIZATION AND/OR MEDICAL BILLING. Or, previous experience as pharmacy technician or other health insurance background. • 1-2 years of customer service, sales, or call center experience If you’re interested, message us with a short intro, including up to 100 words on why you think you would be a good fit; your previous experience in insurance benefits verification, prior authorization, and/or medical billing; and a resume. If you were referred by someone, please feel free to include their name. Apply tot his job