Healthcare Customer Service Rep | $ 15.00 per hour! | Starts 4/16/26
Overview:
Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance! If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?
Responsibilities:
Some of what you will be doing:Enjoy making outbound calls and reaching out to patients, members, and customersOutreach to patients to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointmentsHave a passion for helping patients make decisions that will enhance their healthcare experienceMake welcome calls and assist members and patients with benefits and insurance informationOutbound calls to conduct surveysThe best part, you will be making a difference in someone’s life!How to thrive when working at home: SafetyChoose a consistent work area/officeMake your area physically safeStay organizedPersonalize your desk!SecurityPrivacy mattersKeep it quiet - remember, we are dealing with patients!Protect your computerSupportCommunicateWe coach and focus on your performanceQuality mattersSuccessGet ready for work!Prepare yourself mentallyUse your resourcesOn your break, get outside once in a whileWhy Carenet?For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all. .
Qualifications:
We want you to be successful, so these are some of the qualifications required: High School Diploma or General Education Degree (GED) required - this will be verified during background checkStrong computer experience (data entry, screen navigation, keyboarding),Experience with Microsoft Outlook (email) and WordExcellent customer service skillsAbility to adhere to daily schedules and dutiesExcellent oral and written communication skillsExcellent demonstration of caring and compassionAble to provide 2 monitors at least 22 inches with HDMI and Display portsCompensation & Benefits At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Healthcare Customer Service Rep is $15.00 per hour.In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities. Additional Information Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination. Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal. Req#: 5209#INDNONC
Apply To This Job
Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance! If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?
Responsibilities:
Some of what you will be doing:Enjoy making outbound calls and reaching out to patients, members, and customersOutreach to patients to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointmentsHave a passion for helping patients make decisions that will enhance their healthcare experienceMake welcome calls and assist members and patients with benefits and insurance informationOutbound calls to conduct surveysThe best part, you will be making a difference in someone’s life!How to thrive when working at home: SafetyChoose a consistent work area/officeMake your area physically safeStay organizedPersonalize your desk!SecurityPrivacy mattersKeep it quiet - remember, we are dealing with patients!Protect your computerSupportCommunicateWe coach and focus on your performanceQuality mattersSuccessGet ready for work!Prepare yourself mentallyUse your resourcesOn your break, get outside once in a whileWhy Carenet?For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all. .
Qualifications:
We want you to be successful, so these are some of the qualifications required: High School Diploma or General Education Degree (GED) required - this will be verified during background checkStrong computer experience (data entry, screen navigation, keyboarding),Experience with Microsoft Outlook (email) and WordExcellent customer service skillsAbility to adhere to daily schedules and dutiesExcellent oral and written communication skillsExcellent demonstration of caring and compassionAble to provide 2 monitors at least 22 inches with HDMI and Display portsCompensation & Benefits At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Healthcare Customer Service Rep is $15.00 per hour.In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities. Additional Information Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination. Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal. Req#: 5209#INDNONC
Apply To This Job