Head of Product – Healthcare Conversational Systems
Job Description
Overview
Join our innovative healthcare SaaS platform as we expand our AI-supported engagement workflows across patient communication touchpoints in the senior care industry. We are looking for a senior product leader to enhance and formalize our conversational product infrastructure during our national scaling phase. This role is crucial for evolving our healthcare messaging architecture, ensuring it's scalable, well-documented, and compliant with regulatory considerations.
Responsibilities
• Lead the architectural development of conversational workflows
• Define the cadence for messaging and build engagement frameworks
• Establish design standards for escalation and alert systems
• Formalize consent and communication logic
• Develop AI usage guardrails and governance practices
• Create and manage documentation and processes for change management
• Collaborate with external compliance and legal partners
Qualifications
• Over 5 years of experience in product leadership
• Proven experience in building healthcare messaging systems or regulated conversational systems
• Background in HIPAA-regulated SaaS environments
• Knowledge of compliance considerations in automated communication
• Strong analytical thinker with excellent operational discipline
This is an exciting opportunity to play a pivotal role in advancing our healthcare conversational systems, ensuring they meet both our growth ambitions and regulatory standards.
Apply Now
Apply Now
Overview
Join our innovative healthcare SaaS platform as we expand our AI-supported engagement workflows across patient communication touchpoints in the senior care industry. We are looking for a senior product leader to enhance and formalize our conversational product infrastructure during our national scaling phase. This role is crucial for evolving our healthcare messaging architecture, ensuring it's scalable, well-documented, and compliant with regulatory considerations.
Responsibilities
• Lead the architectural development of conversational workflows
• Define the cadence for messaging and build engagement frameworks
• Establish design standards for escalation and alert systems
• Formalize consent and communication logic
• Develop AI usage guardrails and governance practices
• Create and manage documentation and processes for change management
• Collaborate with external compliance and legal partners
Qualifications
• Over 5 years of experience in product leadership
• Proven experience in building healthcare messaging systems or regulated conversational systems
• Background in HIPAA-regulated SaaS environments
• Knowledge of compliance considerations in automated communication
• Strong analytical thinker with excellent operational discipline
This is an exciting opportunity to play a pivotal role in advancing our healthcare conversational systems, ensuring they meet both our growth ambitions and regulatory standards.
Apply Now
Apply Now