Head of People & Organizational Development - Remote

Job Description Job Description A fast-growing, multi-state restaurant group is hiring a Head of People & Organizational Development to build the systems, culture, and leadership capabilities that will support the next chapter of growth. This isn’t a “keep the lights on” role — this is for someone who can architect structure, elevate people practices, and partner directly with founders and Operations to professionalize a rapidly scaling organization. Head of People & Organizational Development – Benefits and Compensation: Competitive salary, DOE Fully remote role with multi-state exposure Comprehensive benefits package Clear career path as the company scales Growth-focused ownership group Opportunity to design systems from scratch rather than inheriting a broken one Head of People & Organizational Development – Requirements & Qualifications: Multi-unit HR leadership experience in restaurants, hospitality, or similar high-volume environments Experience building HR and people ops infrastructure: processes, policies, tech stack, and documentation Ability to create and own a 1–3 year people and organizational development roadmap Strong background in recruiting strategy for hourly, management, and corporate roles Hands-on experience improving retention, bench strength, and leadership capability Comfort supporting leaders across multiple states with diverse compliance requirements Expertise in wage and hour, safety, labor law, immigration, and franchisor obligations Data-driven decision-maker capable of building and tracking KPIs Daily Responsibilities: Architect scalable people systems across two national brands in multiple regions Develop and measure KPIs: retention, internal mobility, manager capability, time-to-hire, eNPS Partner directly with founders and Operations to strengthen culture and organizational clarity Build workforce planning models and predictable promotion pipelines Create and implement onboarding, training, and leadership development frameworks Design and execute engagement, recognition, and retention programs Standardize HR workflows, documentation, and technology for scale Provide coaching, guidance, and people-development support to operators across all markets Head of People & Organizational Development – Preferred Background & Skills: Background in multi-unit restaurant, bakery, or hospitality people leadership Proven success reducing turnover and building strong promotion pipelines Experience implementing HR tech, people analytics, and training programs Strong communicator with high EQ and the ability to influence operators History of elevating culture, leadership capability, and organizational alignment across regions Apply tot his job