GTM Innovation Architect

About the TeamThe GTM (Go-To-Market) Innovation team is an internal powerhouse revolutionizing how we engage customers through groundbreaking applications of our technology. As an incubator, we amplify the impact of Sales, Technical Success, Enablement, and Revenue Operations by deploying our technology at scale. This team applies advanced capabilities to real-world interactions — reshaping conversations with customers, learning from every exchange, and finding novel ways to show the value of our technology.About the RoleWe’re hiring a GTM Innovation Architect to partner deeply with our internal go-to-market stakeholders and strategic platform customers to accelerate how we build, deploy, and scale AI-powered applications. You’ll combine the rapid prototyping and full-stack engineering of a product-minded software engineer with the customer orientation and high-context guidance of a solutions architect.You’ll lead the ideation and delivery of bespoke tools and systems using OpenAI’s models, guide customer teams through technical design and implementation, and feed insights back into our product and research roadmap. This is a rare opportunity to shape 0→1 solutions that directly impact the way OpenAI’s technology is experienced in the world.This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.In this role, you will:Partner directly with GTM teams to understand technical and business needs, ideate on solutions, and lead implementation end-to-endBuild high-impact, LLM-powered tools and applications that improve customer outcomes and internal workflowsRapidly prototype, iterate, and deploy production-grade systems, often in ambiguous and fast-moving environmentsServe as a technical thought partner, providing architectural guidance and domain-specific best practices to internal teams and external customersSynthesize insights from field work into feedback for our Product, Applied and Research teams to influence product development and roadmap directionContribute to internal and external technical resources such as documentation, notebooks, and design patterns to scale knowledge and capabilities across teamsYou’ll thrive in this role if you:Have 6+ years of experience in software engineering, technical consulting, or solutions architecture, ideally with full-stack ownership in startup-like environmentsAre fluent in Python and JavaScript, and have experience building full-stack applications from the ground upHave hands-on experience prototyping and deploying LLM-powered systems (e.g. OpenAI API, LangChain, vector databases)Have a strong product mindset and enjoy shaping technical solutions with business impact in mindExcel in working closely with users—internal or external—and thrive in fast-paced, ambiguous environmentsHave a bias toward action and are comfortable owning problems end-to-end, from discovery through deploymentAre a strong communicator who can influence stakeholders and distill technical concepts to diverse audiencesTake pride in crafting elegant, durable solutions, but are not afraid to hack together quick prototypes when neededAbout OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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