Group Engagement Manager

Remote Full-time
Job Description Infosys Public Services is seeking a Vice President and Head of Public Sector Business to join our team. Position Description (scope of work or brief narrative): The Vice President and Head of Public Sector Business is responsible for driving strategic account growth, strengthening executive relationships, and leading pursuit excellence across an assigned portfolio of public-sector and enterprise accounts. This role combines sales strategy, pipeline governance, large-deal pursuit leadership, and cross-functional orchestration to position the organization as a trusted digital transformation partner. The ideal candidate brings deep experience in sales, IT services, and public-sector engagements— Key Responsibilities Account Strategy & Growth: Review and refine annual account plans to ensure alignment with organizational growth objectives. Accelerate account growth by firmly establishing the company as a strategic and trusted partner within assigned accounts. Evaluate account health, whitespace opportunities, and competitive positioning. Sales Planning & Pipeline Governance: Oversee and continuously review the sales plan, pipeline quality, and forecasting for assigned accounts. Provide guidance to internal teams for pipeline hygiene, probability management, and deal prioritization. Identify, qualify, and support mergers & acquisitions–related opportunities passed through field teams. Deal Pursuit & Proposal Leadership: Actively drive and support large proposal pursuits, bringing cross-functional teams together to develop compelling solutions. Review proposal preparation, messaging, and value articulation to improve win probability. Build internal consensus, align stakeholders, and remove organizational roadblocks for critical pursuits. IBU / Business Development Collaboration: Partner closely with IBU and Business Development teams to support demand creation in identified strategic accounts or regions Provide BD teams with necessary resources, contextual account intelligence, and executive alignment. Executive Relationship Management: Build, expand, and independently manage key executive relationships across client organizations. Support C-suite and senior leadership engagements, ensuring structured follow-up and value-focused conversations. Cross-Functional Operations & Escalation Support Oversee critical account operations and collaborate with Client Services (CS) managers to remediate risks or escalations on a need basis. Monitor delivery quality, client satisfaction, and program outcomes to safeguard and grow existing business. Internal Stakeholder Leadership Work with delivery, consulting, and domain SMEs to identify varied types of deals—application modernization, digital transformation, cloud adoption, analytics, managed services, and more. Foster internal prioritization and resource allocation to maximize growth potential across accounts. Required Qualifications: 16+ years of experience in sales, account management, IT services, or public-sector consulting; leaders with similar experience Strong track record in managing large enterprise or public-sector accounts. Demonstrated ability in leading multimillion-dollar bids, proposals, and pursuit teams. Experience driving account growth, executive stakeholder engagement, and cross-functional collaboration. Background in digital transformation, modernization, data/analytics, or enterprise program management strongly preferred. MBA or equivalent strategic leadership education is a plus. Key Competencies Strategic account leadership Relationship management with senior executives Sales planning & pipeline governance Cross-functional orchestration Deal shaping & pursuit management Business acumen in IT services and public-sector engagements Communication, influence, and executive presence Educational Requirements: A bachelor’s degree or foreign equivalent is required from an accredited institution. Will consider three years of progressive, relevant work experience instead of every year of education. Candidates who have completed a Master's degree program are strongly preferred. The job entails sitting and working at a computer for extended periods. Should be able to communicate by telephone, email, or face-to-face. Travel may be required as per the job requirements. The estimated annual compensation range for this role will be as follows: In CA/ WA/NY/CO/MD/IL/MN/NJ/VT/MA/Washington, DC: $171,000 to $305,578 State / Region / Province Anywhere in the US and/or Remote Country USA Interest Group Infosys Public Services, Inc Job Role Group Engagement Manager Company IPS USA Work Location Anywhere in the US and/or Remote Domain Analytics, Communications, Hi -Tech, Sales & Fulfillment ( Order Management) Skillset Domain|Sales|Sales Execution, Process|Pre-Sales|Pursuit Management, Process|Project Management|Request For Proposal (RFP) External Job Title Group Manager - Client Services EEO/About Us Benefits Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off About Us Infosys Public Services is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys Public Services provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
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