GoHighLevel Operations Assistant (SMS Outreach, CRM Pipelines, Fast Response Required) - Contract to Hire

We’re a fast-growing digital marketing agency working with local service businesses (plumbers, landscapers, tree services, etc.). We’re looking for a proactive Operations Assistant who can take ownership of daily outreach operations, CRM organization, and performance tracking inside GoHighLevel. This is NOT a passive VA role. You’ll be actively managing SMS campaigns, responding to leads in real time and fast, keeping pipelines organized, analyzing what’s working, and checking Trello daily for tasks — without needing reminders, but always communicating when tasks are done. If you’re organized, analytical, communicate clearly in English, and like moving fast, this role is for you. ✅ What You’ll Be Doing 1. Running daily automated SMS outreach campaigns (Monday–Saturday) and switching between SMS templates accordingly. 2. Responding to inbound leads immediately following our instructions on replies and language. (real-time replies matter) 3. Managing contacts and moving leads through correct pipeline stages in GoHighLevel. 4. Keeping CRM clean and organized 5.Tracking SMS campaign performance: - What messages are getting replies - What isn’t working - Reporting insights and suggesting improvements - Recording basic analytics and results from outreach 6.Using Trello daily to manage tasks and priorities 7. Researching business info (names, phone numbers, websites, etc.) every time a lead replies and is interested. 8.Generating local heat maps for sales reps when requested on Local Brand Manager (tutorial will be given). 9.Following up with prospects who haven’t replied 10.Proactively identifying loose ends, letting team know and fixing them. You’ll be helping run the operational heartbeat of our outreach system. ✅ Required Skills Excellent written and spoken English (grammar matters) Comfortable working inside CRMs (GoHighLevel experience is a BIG plus) Organized and detail-oriented Fast responder (this role requires availability during working hours) Comfortable with analytics and tracking performance Able to follow instructions precisely Proactive mindset — you don’t wait to be told what to do next Confident using Trello or similar task management tools Reliable internet + availability for consistent daily work ⭐ Bonus (Not Required, but Great if You Have) GoHighLevel experience SMS or outreach campaign experience CRM pipeline management Sales support or lead management background Basic marketing or analytics understanding ⏰ Schedule Monday to Saturday (daily outreach) Sundays off Must be available for timely responses during agreed working hours Pay $6–$7 per hour Long-term position for the right person Opportunity for increased hours and pay based on performance ⚠️ Important This role requires someone who is: Reliable Communicative Analytical Comfortable working fast Willing to take ownership If you’re looking for something slow or passive, this won’t be a fit. To Apply (Required) Please include: A short video intro talking about your real past experiences with CRMs or outreach and your availability (hours + timezone). Answer this question: Write a short SMS follow-up to a lead who hasn’t replied yet or was a no-show to the scheduled meeting. Keep it casual.. use blue collar language. Applications without this will not be reviewed. Apply tot his job