Marketplace Analyst

1-800-FLOWERS.COM, Inc. is looking for a detail-oriented and highly analytical Marketplace Analyst to help drive performance, visibility, and profitability across their third-party marketplace channels. The role involves analyzing data, monitoring marketplace health, and uncovering opportunities to grow revenue across key platforms such as Amazon, Walmart, Instacart, and DoorDash.ResponsibilitiesMonitor daily marketplace performance metrics, including sales, conversion, traffic, pricing, profitability, and on-time deliveryBuild and maintain dashboards and reports (Tableau, Power BI, Looker, or similar)Analyze product, brand, and channel-level trends to identify growth opportunities and operational risksConduct competitive benchmarking across pricing, ratings, reviews, assortment, delivery fees, and placementTrack operational metrics such as cancellation rates, defect rates, customer satisfaction, and SLA complianceSupport root-cause analysis for performance issues (listing suppressions, fulfillment disruptions, algorithm changes)Assist with dynamic pricing analysis and profitability modeling for perishable and non-perishable categoriesCollaborate with Marketplace Managers, Merchandising, Supply Chain, Customer Experience, Finance, and Digital Marketing teamsPrepare insights and updates for weekly business reviews and leadership discussionsSkillsBachelor's degree in Business, Analytics, Economics, Marketing, or a related field1–3+ years of experience in marketplace, eCommerce, digital merchandising, or retail analyticsStrong analytical skills with proficiency in Excel/Sheets and data visualization tools (Tableau, Power BI, Looker)Ability to work with large datasets; SQL or API experience is a plusStrong attention to detail, organizational skills, and ability to thrive in a fast-paced retail environmentAbility to translate complex data into clear insights for technical and non-technical audiencesCollaborative mindset with experience working cross-functionallyFamiliarity with platforms such as Amazon Seller Central, DoorDash Merchant Portal, Instacart, or Walmart MarketplaceExperience in floral, food, gifting, or perishable product categoriesUnderstanding of marketplace algorithms, search optimization, and fulfillment performance metricsExposure to A/B testing, promotional analysis, or profitability modelingBenefitsMedical, dental, vision, life and disability insurance for the associate and family (if applicable)Flexible Spending AccountHealth Savings Account401k retirement programMental health resources/ Employee Assistance Program80 hours of paid vacation time (accrued on an hourly basis)9 paid holidays30% employee discount across our family of brandsPotential eligibility for annual merit-based wage increase, if applicableCompany Overview1-800-FLOWERS.COM, Inc. It was founded in 1976, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://www.1800flowers.com.Company H1B Sponsorship1-800-FLOWERS.COM, INC. has a track record of offering H1B sponsorships, with 8 in 2025, 9 in 2024, 7 in 2023, 10 in 2022, 16 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.



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