Garden Centre Assistant with Horticultural Experience – Amazon Store

We are seeking an enthusiastic and knowledgeable Garden Centre Assistant with a strong background in horticulture and retail merchandising to join our team. The ideal candidate will have hands-on experience with plant care, customer service, and product presentation. You’ll play a key role in maintaining the visual appeal of the garden centre, supporting plant health, and delivering exceptional service to our customers. Key Responsibilities: Horticulture & Plant Care: Maintain the health, appearance, and inventory of plants through watering, pruning, feeding, pest control, and general care Identify common plant diseases and pests, and take appropriate action as needed Advise customers on plant selection, care instructions, and gardening techniques Receive and unpack plant deliveries; check quality and report any issues Merchandising & Retail Operations: Create visually appealing displays to showcase seasonal products, promotions, and plant collections Rotate stock and maintain full, well-organised, and clean shelves and displays Assist with pricing, tagging, and signage for plants and related products Work with the manager to plan and implement merchandising strategies Support inventory counts and restocking processes Customer Service: Provide knowledgeable, friendly, and professional service to customers Help customers with purchases, loading, and carry-outs as needed Handle customer inquiries and complaints efficiently and courteously Maintain a welcoming, tidy, and safe environment in all areas of the garden centre Serve customers using the tills Qualifications and Experience: 1-2 years experience working in a garden centre, nursery, or horticultural retail environment preferred but not essential Solid understanding of plants, plant care, and garden products Experience in visual merchandising or retail display preferred Excellent communication and customer service skills Ability to lift heavy items and work on your feet for extended periods Flexibility to work weekends, holidays, and peak seasonal periods Preferred Skills: Horticulture qualification (e.g., RHS, HNC, or similar) is a plus Forklift or pallet truck experience an advantage Basic knowledge of POS systems and inventory software What We Offer: Competitive pay based on experience Staff discount on most products Free and discounted food Training and development opportunities A friendly and supportive working environment Opportunity to work in a beautiful, plant-rich setting Job Types: Part-time, Permanent Pay: From £12.50 per hour Expected hours: 24 – 32 per week Benefits: Company pension Employee discount On-site parking Store discount Work Location: In person