(Future Opening) Senior Solution Architect, Pre-Sales @ Coveo

This is a pipeline role for future opportunities. If your profile aligns with our upcoming needs, a member of our team will be in touch. Architect scalable, performant, high-impact AI and Generative solutions that bring the art of the possible to life. Are you passionate about solving complex business problems and shaping technical solutions that deliver real customer impact? As part of our continued growth, we’re looking for a Senior Solution Architect to join our high-performing Pre-Sales team. You’ll play a critical role in designing innovative and scalable AI and Generative AI solutions for some of the world’s most innovative, customer-centric companies. With a strong foundation in software engineering, solution architecture, and a strategic mindset coupled with hands-on building, you’ll work with Coveo customers and technology partners to envision and invent the next generation of Coveo’s AI and Generative AI powered customer experience solutions. Your mission: Collaborate with customers, partners, and internal teams (Solution Engineers, PMs, Engineers) to design and deliver prototypes, POCs, and pilots that demonstrate innovation, drive impact, and bring the art of the possible to life, provide innovative customer experiences, and drive customer business impact. Architect tailored AI and Generative AI powered solutions that meet technical requirements, provide scalable, performant, and secure architectures, and may establish new design patterns or reference architectures. Lead technical discovery workshops to understand customer and partner challenges, shape their AI vision, align goals to Coveo’s capabilities, and recommend optimal architectures. Communicate and present effectively to educate and inspire customers and partners, build trust, and position yourself as a strategic, innovative advisor. Act as the voice of the customer by delivering high-quality feedback to Product, Engineering, and Research teams, influencing the roadmap based on real customer needs. Serve as Coveo’s in-house AI/ML and GenAI expert by staying immersed in emerging technology and solution…

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