[FULL TIME Remote] Inbound Customer Service Agent

Remote Full-time
Role Snapshot:Company: WorkwarpStart Date: Immediate openings availableCompensation: a competitive salaryPosition: Inbound Customer Service AgentLocation: Remote  Description:
• Provide direct support to GE Appliances Owners with a strong focus on sales and service.
• Responsibilities include providing product information, registration support, service, parts, delivery, and dealer location inquiries.
• Concierge agents will provide resolution to owner issues through troubleshooting, sales, service, referrals and concessions.
• Limited support to Non-GE Appliance branded appliance owners.

Requirements:
• One-year relevant working experience in a customer service or sales environment
• Take-charge person, self-starter, with in-depth knowledge of processes and procedures
• Ability to research, analyze data and make sound decisions for escalated owner matters
• High degree of concentration and attention to detail
• Excellent team player with verbal, written and interpersonal skills
• Maintain professional interactions to promote brand loyalty for GE Appliance Branded Products
• Acts with integrity, seeks leadership guidance
• Familiarity with web-based systems to retrieve data for troubleshooting
• Ability to effectively work at home
• Computer skills include: MS Office Suite and navigating multiple systems

Benefits:
• Paid on-the-job training and mentoring
• Work-from-home opportunities (equipment provided)
• No weekend shifts
• Paid time off
• Medical, dental, vision, and prescription benefits eligibility on day one of employment
• 401(k) program with a company match
• Short-term and long-term disability
• Life insurance
• Appliance discount program
• Tuition reimbursement
• Gym membership reimbursement
• Career growth opportunities Apply Job! Ready for an Easy Start?This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!

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