[FULL TIME Remote] Calibration Center Customer Service Rep
Level up your career with a new role at workwarp as a Calibration Center Customer Service Rep! The role is situated in Remote, offering a fantastic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. Earn a reliable and steady income of a competitive salary. Â Â Job Details
Description
Essential Job Duties:
 Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as scheduling of calibrations for vehicles and post calibration billing.
 Call center functions to provide quality customer service.
 Ensure the company establishes and maintains constant communication with customers.
 Knowledgeable on all aspects of product inventory which may include, data entry, cancellations, credits, invoicing and/or customer service inquiries.
 Generate sales/buys from online leads.
 Knowledgeable on different types of ADAS systems and calibrations.
 Assume other duties as assigned.
Education & Experience
 High school degree or equivalent.
Preferred Qualifications
 Call Center Customer service experience
 Bi-Lingual, English & Spanish.
 2+ years of college
Knowledge/Skills/Abilities
 Must have good written and verbal communication skills.
 Must have good customer relations skills.
 Ability to work well with others.
 Must have the ability to work under conditions of frequent interruptions.
 Be attentive to details.
Essential Physical Demands/Work Environment
 Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.
 The employee must occasionally lift and/or move up to 50 lbs.
 Be willing to learn and complete calibrations. Apply Job! Are You the One We're Looking For?If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
Apply Now
Description
Essential Job Duties:
 Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as scheduling of calibrations for vehicles and post calibration billing.
 Call center functions to provide quality customer service.
 Ensure the company establishes and maintains constant communication with customers.
 Knowledgeable on all aspects of product inventory which may include, data entry, cancellations, credits, invoicing and/or customer service inquiries.
 Generate sales/buys from online leads.
 Knowledgeable on different types of ADAS systems and calibrations.
 Assume other duties as assigned.
Education & Experience
 High school degree or equivalent.
Preferred Qualifications
 Call Center Customer service experience
 Bi-Lingual, English & Spanish.
 2+ years of college
Knowledge/Skills/Abilities
 Must have good written and verbal communication skills.
 Must have good customer relations skills.
 Ability to work well with others.
 Must have the ability to work under conditions of frequent interruptions.
 Be attentive to details.
Essential Physical Demands/Work Environment
 Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.
 The employee must occasionally lift and/or move up to 50 lbs.
 Be willing to learn and complete calibrations. Apply Job! Are You the One We're Looking For?If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
Apply Now