[FULL TIME Remote] ACH Support Analyst - Payment Deposit Services
An exciting opportunity awaits for a talented ACH Support Analyst - Payment Deposit Services! This position offers a hybrid work model, combining remote work with time in our Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. You can expect a salary of a competitive salary for this role, plus comprehensive benefits. Â Â Description:
 Support multiple functions and processes within Payment and Deposit Operations
 Primary responsibility is operation support of ACH and Vault applications
 Performs business analysis for payment and deposit applications
 Acts as first line of contact for user reported inquiries
 Ensures high quality support and great service to partners and clients
 Assists in identifying and implementing operational improvement concepts
 Develops reporting and metrics to measure performance
 Communicates clearly with end users and key stakeholders
 Mines data from primary and secondary sources
 Leads and coordinates small projects and initiatives
 Builds relationships and communicates effectively with stakeholders
Requirements:
 BachelorÂs Degree or equivalent experience
 2+ years in operational or support environment
 Client centric mindset
 Excellent written and verbal communication skills
 Ability to effectively manage change
 Proven track record of building strong... working relationships
 Strong decision making and analytical skills
 Attention to detail in documenting and implementing requirements
 Highly organized, detail-oriented
 Ability to facilitate research and resolution of issues
 Strong aptitude to technology based tools and databases
Benefits:
 Short-term incentive compensation
 Deferred incentive compensation
 Benefits for eligible employees Apply Job! Ready to Apply?If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now
 Support multiple functions and processes within Payment and Deposit Operations
 Primary responsibility is operation support of ACH and Vault applications
 Performs business analysis for payment and deposit applications
 Acts as first line of contact for user reported inquiries
 Ensures high quality support and great service to partners and clients
 Assists in identifying and implementing operational improvement concepts
 Develops reporting and metrics to measure performance
 Communicates clearly with end users and key stakeholders
 Mines data from primary and secondary sources
 Leads and coordinates small projects and initiatives
 Builds relationships and communicates effectively with stakeholders
Requirements:
 BachelorÂs Degree or equivalent experience
 2+ years in operational or support environment
 Client centric mindset
 Excellent written and verbal communication skills
 Ability to effectively manage change
 Proven track record of building strong... working relationships
 Strong decision making and analytical skills
 Attention to detail in documenting and implementing requirements
 Highly organized, detail-oriented
 Ability to facilitate research and resolution of issues
 Strong aptitude to technology based tools and databases
Benefits:
 Short-term incentive compensation
 Deferred incentive compensation
 Benefits for eligible employees Apply Job! Ready to Apply?If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now