Full-Time IT & Technology Manager

Full-Time IT & Technology Manager: Tardus Wealth Strategies About TardusTardus Wealth Strategies is a personal finance education and coaching company headquartered in Honolulu, Hawaiʻi that is scaling into a national franchise network. We need a hands‑on leader who will manage our IT infrastructure and grow the team . Our business depends on secure, efficient technology to deliver training, client services, marketing and data analysis. The right hire will build on our high-tech foundation that can handle hundreds of franchises while driving innovation in automation, CRM and marketing platforms.Role SummaryThis remote full‑time role is both strategic and technical . The IT & Technology Manager oversees the daily operations of Tardus’ IT department, manages software and technology vendors, and manages and builds solutions across Salesforce, HubSpot and Microsoft 365, among others. They will establish and enforce security policies, maintain hardware and software, manage and develop AI‑driven tools and automation, and ensure that our franchises can operate efficiently and securely. As the team scales, this person will recruit and manage IT staff and works closely with leadership to align technology with business goals. This role reports to the CEO. Key Responsibilities1. IT Management and Infrastructure Oversee the health of networks and infrastructure by developing troubleshooting strategies and disaster recovery plans to reduce downtime and maintenance costs. Identify technology needs and recommend solutions to executive management. Maintain hardware and software and roll out company‑wide updates. Manage IT budgets and vendor relationships , negotiating contracts, managing budgets and ensuring services meet business requirements. 2. Cybersecurity and Compliance Monitor operations and infrastructure for security issues and review logs and alerts to protect our digital footprint. Enforce internal and external policy compliance across departments to audit and ensure employees and vendors follow cybersecurity policies. Define and test incident‑response plans , ensuring managers understand their roles during security incidents. 3. Microsoft 365 Administration and SaaS Tools Serve as the primary IT administrator , managing existing SaaS tools (Salesforce, HubSpot, Microsoft 365, Claromentis, Wordpress website), and team member and franchise onboarding, offboarding, and training. Maintain the platforms by staying up to date on new releases, fixing bugs, documenting changes, and training users. Ensure proper security settings (roles, profiles, sharing rules) and support data integrity. 4. AI Tool Management and Innovation Manage and Develop AI‑driven tools to automate processes. Evaluate and improve current AI machine‑learning processes to improve decision‑making and automates repetitive tasks. 5. Team Leadership and Growth Recruit, mentor, and manage future IT staff and vendors , including administrators and support technicians. Required Qualifications Bachelor’s degree in computer science, information systems or a related field. 3+ years of experience IT management or systems administration. Proven experience in network management , including the ability to monitor operations, maintain security tools and manage policies. Hands‑on Salesforce administration experience , including using Flow Builder, user management and security configuration. Demonstrated competency with Microsoft 365 services and using AI tools to streamline operations. Excellent communication and project‑management skills with attention to detail and a focus on service quality. Strong leadership skills with the ability to coach and grow a team while working collaboratively across departments. Preferred Qualifications Salesforce Administrator, Platform App Builder, or Sales Cloud Consultant certification. Microsoft 365 certifications such as Enterprise Administrator Expert or Security Administrator Associate . Experience implementing cybersecurity frameworks and familiarity with data privacy regulations. Software development and coding experience. Benefits Competitive compensation package Medical and Dental coverage PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave 401k program with a generous company match Company Outings/Events Laptop computer And a team of highly experienced and kind colleagues! Why Join Tardus? We are forward‑thinking and mission‑driven. We value transparency, innovation and continuous improvement. Our core values are: Trust: Operate with integrity, keep commitments, and earn the trust of colleagues and team members. Excellence: Excellence over perfection. Do your best work, producing quality results, without letting the pursuit of perfection cause delays. Accountability: Own your work and results. Service: Serve others before being served. Collaboration: Work as a team to solve problems by fostering collaboration and communication across departments. Innovation: Innovate systems and processes to simplify and improve. Gratitude: Be grateful and happy‑to‑help. Celebrate successes, recognize contributions and approach each challenge with a positive attitude. If you are an IT professional who thrives in a dynamic environment and wants to build something meaningful, we invite you to apply. This role offers the opportunity to shape the technology backbone of a growing franchise network whose passion is to help families reach their financial goals.