Fraud Investigator (Temporary Position)

QCR Holdings, Inc. is seeking a Fraud Investigator for a temporary position with the possibility of transitioning to a full-time role. The Fraud Investigator will be responsible for detecting, investigating, and resolving fraudulent activities across all QCRH Charters, while ensuring compliance and collaborating with various stakeholders.ResponsibilitiesReview and investigate suspicious activity by utilizing fraud detection systems and reportsInvestigate Forged Affidavits for all QCRH ChartersInvestigate Domestic & International Wires, Check, Deposit, Online Banking and Inactive Account Alerts for all QCRH ChartersKnowledge of how to work ACH alerts and cases that pertain to ACH FraudInvestigate Mantl Account OpeningsCreate cases within the company’s fraud monitoring system when further investigation is needed to resolve alerts as necessaryMaintain and ensure accurate and timely documentation of cases by following department processes and proceduresEnsure established timelines are met in relation to daily fraud alerts and case closure or assignment to appropriate partyMake recommendations to the senior fraud investigator when fraud cases should be assigned to the banks for further action, such as account closure or further review by BSA for SAR filingWork with BSA, Security Officers, Compliance, Risk Management & /or Cashiers from all QCRH Charters when necessaryProvide support in the recovery of funds by working with clients and law enforcement as neededCollaborate with various internal stakeholders and external stakeholders, including bank staff, clients, law enforcement, and other agencies as neededCommunicate with the bank charters when fraud trends are identified for pro-active awarenessReview, investigate, and report when possible criminal activity is indicated within one or more chartersReport to Fraud Analyst and Fraud Operations Officer when alerts are not properly generated for fraudulent activityAssist in the development and updating manuals and supporting documentation to accomplish tasks/duties inherent in the position to drive consistency and standardizationMaintain working knowledge of the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as it pertains to the positionComply with all company or regulatory policies, procedures and requirements applicable to this positionFoster and preserve a culture of inclusionAdditional duties and responsibilities may be required to support the company’s mission, vision and valuesSkillsHigh school diploma or equivalentStrong verbal, written, and interpersonal communication skillsStrong investigative, analytical, and problem-solving skillsCapability to work both independently and collaboratively with internal and external stakeholders in a constructive and professional mannerCapability to exercise discretion and independent judgmentManage multiple tasks and priorities in a fast-paced environmentDemonstrated knowledge using Microsoft productsAbility to maintain confidentiality of all cases and client informationAssociate or bachelor's degree in business, finance, criminal justice or related fieldMinimum one year's experience in the financial institution industry or fraud investigationCompany OverviewQCRH Mission Statement: We make financial dreams a reality. It was founded in 1993, and is headquartered in Moline, Illinois, USA, with a workforce of 501-1000 employees. Its website is http://www.qcrh.com.



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