Flat Rate Technician in Burlingame, CA
Job title: Flat Rate Technician in Burlingame, CA at Penske Automotive Group
Company: Penske Automotive Group
Job description: Job OverviewSummary/Objective
The Flat Rate Technician diagnoses and performs repairs on all vehicle components with efficiency, accuracy, and in accordance with dealership and manufacturer/factory standards.Essential Functions
Performs vehicle inspections, troubleshooting, and testing to determine required or recommended repairs
Accurately diagnose malfunctions and perform the necessary repairs for them including, but not limited to, repairing engine failures, repairing mechanical and electrical systems malfunctions, and replacing parts and components as required
Examines assigned vehicle to determine if further safety or service work is required or recommended
Verifies vehicle serviceability and ensures quality repairs the first time by conducting test drives and adjusting controls and systems as required
Ensures that customer vehicles kept clean during repair process
Contains costs by using warranty; evaluating service and parts options for repairs as required
Communicates with Service Advisor and/or Dispatcher if additional work is needed
Aids Service Writer as needed to write work orders, conduct test rides, interact with the customer, or in any other way necessary to guarantee customer satisfaction
Keeps supplies ready by inventorying stock; placing orders and verifying receipt of parts and supplies
Maintain a clean, efficient work area and assist in keeping the shop neat and organized
Documents all work performed and recommended on the repair order in accordance with operating procedures
Understands the terminology of the automobile business and keep abreast of technology changes
Follows all attendance and punctuality standards with adherences to timekeeping standards. Employees are required to record the beginning and ending times of any shift, break, or departure from work for personal reasons
Follows the Code of Business Ethics and Conduct
Understands and follow all work rules and procedures and follows lawful directions from supervisors
Upholds the company's non-disclosure and confidentiality policies and agreements
Maintains a professional appearance in accordance with company policy
Attends pertinent training on request
Attends company meetings as required
Other duties as assigned
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.EEO Statement
The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.RequirementsCompetencies
Exceptional customer service skills
Excellent communication skills including the ability to listen to customers and determine how to assist them
Ability to work well in a team environment
Knowledge of automotive systems, tools, and repair processes
Outstanding attention to detail with a commitment to quality
Ability to use technical reference materials and technical manuals in written and online formats
Ability to communicate technical terms to non-technical audience
Ability to follow processes to ensure quality and safety
Effective time management skills and ability to prioritize
Supervisory Responsibility
NoneWork Environment
Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.Physical Demands
Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.
This position will require the employee to be standing for prolonged periods of time.
This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis.
This position involves repetitive motion.
This position requires the ability to talk and hear.Position Type/Expected Hours of Work
Work evening, weekend, and holiday work hours as required.Required Education and Experience
High school diploma or the equivalent and two-year related experience or equivalent combination of education and experience.Preferred Education and Experience
Associate's degree (A. A.) or equivalent from two-year College or technical school; and two-year related experience and/or training; or equivalent combination of education and experience.Additional Eligibility Qualifications (Certification/Licenses/Registrations)
ASE Certification is preferredSafety Sensitive PositionThe essential functions of this position require a person to work with hazardous or flammable materials; AND/OR to complete tasks in which a lapse of attention could result in injury, including without limitation the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, or motor vehicles.Dealership NamePeter Pan BMW1625 Adrian Rd, Burlingame, California 94010Internal Job IDFlat Rate Technician-145002
Expected salary:
Location: Burlingame, CA
Job date: Thu, 24 Apr 2025 23:45:40 GMT
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Company: Penske Automotive Group
Job description: Job OverviewSummary/Objective
The Flat Rate Technician diagnoses and performs repairs on all vehicle components with efficiency, accuracy, and in accordance with dealership and manufacturer/factory standards.Essential Functions
Performs vehicle inspections, troubleshooting, and testing to determine required or recommended repairs
Accurately diagnose malfunctions and perform the necessary repairs for them including, but not limited to, repairing engine failures, repairing mechanical and electrical systems malfunctions, and replacing parts and components as required
Examines assigned vehicle to determine if further safety or service work is required or recommended
Verifies vehicle serviceability and ensures quality repairs the first time by conducting test drives and adjusting controls and systems as required
Ensures that customer vehicles kept clean during repair process
Contains costs by using warranty; evaluating service and parts options for repairs as required
Communicates with Service Advisor and/or Dispatcher if additional work is needed
Aids Service Writer as needed to write work orders, conduct test rides, interact with the customer, or in any other way necessary to guarantee customer satisfaction
Keeps supplies ready by inventorying stock; placing orders and verifying receipt of parts and supplies
Maintain a clean, efficient work area and assist in keeping the shop neat and organized
Documents all work performed and recommended on the repair order in accordance with operating procedures
Understands the terminology of the automobile business and keep abreast of technology changes
Follows all attendance and punctuality standards with adherences to timekeeping standards. Employees are required to record the beginning and ending times of any shift, break, or departure from work for personal reasons
Follows the Code of Business Ethics and Conduct
Understands and follow all work rules and procedures and follows lawful directions from supervisors
Upholds the company's non-disclosure and confidentiality policies and agreements
Maintains a professional appearance in accordance with company policy
Attends pertinent training on request
Attends company meetings as required
Other duties as assigned
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.EEO Statement
The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.RequirementsCompetencies
Exceptional customer service skills
Excellent communication skills including the ability to listen to customers and determine how to assist them
Ability to work well in a team environment
Knowledge of automotive systems, tools, and repair processes
Outstanding attention to detail with a commitment to quality
Ability to use technical reference materials and technical manuals in written and online formats
Ability to communicate technical terms to non-technical audience
Ability to follow processes to ensure quality and safety
Effective time management skills and ability to prioritize
Supervisory Responsibility
NoneWork Environment
Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.Physical Demands
Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.
This position will require the employee to be standing for prolonged periods of time.
This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis.
This position involves repetitive motion.
This position requires the ability to talk and hear.Position Type/Expected Hours of Work
Work evening, weekend, and holiday work hours as required.Required Education and Experience
High school diploma or the equivalent and two-year related experience or equivalent combination of education and experience.Preferred Education and Experience
Associate's degree (A. A.) or equivalent from two-year College or technical school; and two-year related experience and/or training; or equivalent combination of education and experience.Additional Eligibility Qualifications (Certification/Licenses/Registrations)
ASE Certification is preferredSafety Sensitive PositionThe essential functions of this position require a person to work with hazardous or flammable materials; AND/OR to complete tasks in which a lapse of attention could result in injury, including without limitation the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, or motor vehicles.Dealership NamePeter Pan BMW1625 Adrian Rd, Burlingame, California 94010Internal Job IDFlat Rate Technician-145002
Expected salary:
Location: Burlingame, CA
Job date: Thu, 24 Apr 2025 23:45:40 GMT
Apply for the job now!
Apply Now