Field Property Claims Adjuster: North Fayetteville, AR

Farmers Insurance is dedicated to delivering peace of mind to their customers through protection and comprehensive advice. They are seeking a Field Property Claims Adjuster to conduct investigations, assess property damage, and negotiate settlements with policyholders while working both virtually and on-site. Responsibilities Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment Evaluate and report on potential subrogation opportunities Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies Perform duties independently, with work directly impacting management outcomes Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties Use strong customer service skills to negotiate with policyholders to settle the claim Performs additional duties as assigned Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals Skills High School diploma or equivalent required Excellent Customer service experience, preferably in a retail environment Excellent communication skills – both oral and written Computer Literate: MS Word, Excel, Outlook Proficiency with smartphones and applications Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators Valid driver's license and Bondable. Final candidates will also be subject to a Motor Vehicle Record background check as this position may include a company vehicle Climb Ladders to inspect roofs, and be comfortable working on rooftops, multiple times per day Work in small, confined spaces that have been damaged; such as attics and crawlspaces Achieve a minimum passing score on all claims training exams Bending, Kneeling, Pulling, Pushing, Sorting, Carrying up to 50 lbs., Climbing, Reaching, Standing, Walking, Seeing Speaking (English), Reading (English), Writing (English), & Key Entering Construction or Insurance experience is highly desirable and preferred Bilingual candidates fluent in Spanish and English may be eligible for additional multilingual pay, based on business needs Benefits Medical Dental Vision Health Savings and Flexible Spending Accounts Life Insurance Paid Time Off Company Overview The companies comprising the Farmers Insurance Group of Companies® currently make up one of the country's largest insurers of vehicles, homes and small businesses, and provide a wide range of other specialty insurance and financial services products. It was founded in 1928, and is headquartered in Los Angeles, California, USA, with a workforce of 10001+ employees. Its website is