Field-Based Remote Behavioral Health Case Worker - Serious Mental Illness
Join Our Team and Make a Difference in the Lives of Others
We are seeking a compassionate and experienced Field-Based Remote Behavioral Health Case Worker to join our team at AmeriHealth Caritas. As a leader in healthcare solutions, we are dedicated to helping people get care, stay well, and build healthy communities. In this role, you will have the opportunity to work remotely and make a positive impact on the lives of individuals with serious mental illnesses.
About the Role:
The Field-Based Remote Behavioral Health Case Worker is responsible for managing and coordinating care, services, and social determinants of health for members with behavioral health conditions and acute, chronic, and medically complex needs. You will serve as the primary point of contact for the care team, guiding members in achieving their optimal level of health. Your strong assessment and communication skills, critical thinking, and clinical knowledge will enable you to identify issues, gaps in care, and barriers to care, and develop a plan of care through shared decision-making with the member/caregiver and in collaboration with providers and other care team members.
Responsibilities:
Manage and coordinate care, services, and social determinants of health for members with behavioral health conditions
Develop a plan of care through shared decision-making with the member/caregiver and in collaboration with providers and other care team members
Support members during transitions of care through assessment, coordination of care, education of the discharge plan of care, referrals, and evaluation of the plan's effectiveness
Review medication lists and help members coordinate pharmacy needs with a community pharmacist
Evaluate, monitor, and update the care plan through regularly scheduled follow-up contacts
Establish points of contact to collaborate with identified community, medical, and/or behavioral health teams
Maintain timely, complete, and accurate documentation of member interactions
Monitor appropriate utilization and coordinate services with other payer sources
Develop a working knowledge of electronic care management platforms, care management programs, policies, and standard operating procedures
Requirements:
Bachelor's Degree in Human Services or related field (Master's preferred)
2 years of proven professional experience working directly with SMI members (Serious Mental illnesses) aged six and up
2 years of social services experience, engaging with clients and assessing their needs
Proficiency using MS Office, internet applications, and electronic medical record and documentation programs
Ability to manage a large caseload of up to 60 members
Strong documentation and record-keeping skills
Proven professional expertise in assessing members' situations, developing care plans, and teaching self-management
What We Offer:
Competitive pay and comprehensive benefits package
Opportunity to work remotely and make a positive impact on the lives of others
Collaborative and dynamic work environment
Professional development and growth opportunities
Recognition and rewards for outstanding performance
Diversity, Equity, and Inclusion:
How to Apply:
If you are a motivated and compassionate individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to Apply Now
Apply Now
We are seeking a compassionate and experienced Field-Based Remote Behavioral Health Case Worker to join our team at AmeriHealth Caritas. As a leader in healthcare solutions, we are dedicated to helping people get care, stay well, and build healthy communities. In this role, you will have the opportunity to work remotely and make a positive impact on the lives of individuals with serious mental illnesses.
About the Role:
The Field-Based Remote Behavioral Health Case Worker is responsible for managing and coordinating care, services, and social determinants of health for members with behavioral health conditions and acute, chronic, and medically complex needs. You will serve as the primary point of contact for the care team, guiding members in achieving their optimal level of health. Your strong assessment and communication skills, critical thinking, and clinical knowledge will enable you to identify issues, gaps in care, and barriers to care, and develop a plan of care through shared decision-making with the member/caregiver and in collaboration with providers and other care team members.
Responsibilities:
Manage and coordinate care, services, and social determinants of health for members with behavioral health conditions
Develop a plan of care through shared decision-making with the member/caregiver and in collaboration with providers and other care team members
Support members during transitions of care through assessment, coordination of care, education of the discharge plan of care, referrals, and evaluation of the plan's effectiveness
Review medication lists and help members coordinate pharmacy needs with a community pharmacist
Evaluate, monitor, and update the care plan through regularly scheduled follow-up contacts
Establish points of contact to collaborate with identified community, medical, and/or behavioral health teams
Maintain timely, complete, and accurate documentation of member interactions
Monitor appropriate utilization and coordinate services with other payer sources
Develop a working knowledge of electronic care management platforms, care management programs, policies, and standard operating procedures
Requirements:
Bachelor's Degree in Human Services or related field (Master's preferred)
2 years of proven professional experience working directly with SMI members (Serious Mental illnesses) aged six and up
2 years of social services experience, engaging with clients and assessing their needs
Proficiency using MS Office, internet applications, and electronic medical record and documentation programs
Ability to manage a large caseload of up to 60 members
Strong documentation and record-keeping skills
Proven professional expertise in assessing members' situations, developing care plans, and teaching self-management
What We Offer:
Competitive pay and comprehensive benefits package
Opportunity to work remotely and make a positive impact on the lives of others
Collaborative and dynamic work environment
Professional development and growth opportunities
Recognition and rewards for outstanding performance
Diversity, Equity, and Inclusion:
How to Apply:
If you are a motivated and compassionate individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to Apply Now
Apply Now