Field Applications Engineer - Vision Systems - North America (Remote US or Canada)
Our client is seeking a skilled and experienced Field Applications Engineer specializing in vision systems. The ideal candidate will have a strong technical background in CMOS image sensors, FPGAs, and imaging SoCs, coupled with excellent problem-solving and customer-facing skills. This remote position will be based in North America, supporting customers and sales team with technical expertise and solutions. Tasks • Technical Support: • Provide pre-sales and post-sales technical support to customers, addressing inquiries related to vision systems, CMOS image sensors, FPGAs, and imaging SoCs. • Assist customers with system integration, troubleshooting, and optimization of imaging solutions. • Conduct on-site and remote technical training sessions for customers and partners. • Application Development: • Collaborate with customers to understand their application requirements and develop tailored solutions. • Assist in the design, development, and testing of custom applications and solutions. • Provide technical guidance and support during the evaluation and implementation phases. • Product Expertise: • Maintain in-depth knowledge of our product portfolio, including technical specifications, features, and benefits. • Stay updated on industry trends, emerging technologies, and competitive products. • Act as a technical liaison between customers, sales teams, and solution development teams. • Customer Engagement: • Build and maintain strong relationships with key customers, ensuring high levels of customer satisfaction. • Conduct regular follow-ups with customers to ensure successful implementation and address any ongoing technical issues. • Gather customer feedback and insights to inform solution development and improvement. • Sales Support: • Assist the sales team in identifying and qualifying new opportunities, providing technical expertise during the sales process. • Participate in trade shows, conferences, and industry events to showcase our products and solutions. • Develop and deliver technical presentations and demonstrations to prospective customers. Requirements Qualifications: • Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related field (Master’s degree preferred). • Minimum of 5 years of experience in a field applications engineering role or similar, specializing in vision systems. • Extensive knowledge and hands-on experience with CMOS image sensors, FPGAs, and imaging SoCs. • Strong problem-solving skills and ability to troubleshoot complex technical issues. • Excellent communication and interpersonal skills, with the ability to explain technical concepts to both technical and non-technical audiences. • Self-motivated and capable of working independently in a remote setting. • Willingness to travel within North America as needed. Preferred Qualifications: • Familiarity with software development and programming languages relevant to imaging systems. • Experience working in a customer-facing role with a proven track record of customer satisfaction. • Expertise in one or more imaging application areas, for example, machine vision, scientific imaging, IoT, embedded imaging, automotive imaging, AR/VR, etc. Benefits • Be part of an innovative company at the forefront of imaging technology. • Work in a flexible and remote environment with opportunities for travel. • Competitive salary and benefits package. • Opportunities for professional growth and development. Are you ready to bring your vision systems expertise to a broad range of customers and applications? Your job application will be reviewed by our experts in the imaging industry. Apply tot his job