Family Advocate - Spanish - Flexible Schedule
Family advocate- Relief staff - Flexible schedule
*** Speaking Spanish is required ****
Status: On-call, non-exempt
Salary: Pay ranges from $17-$18/hour and will be determined based on previous experience
and applicable skills.
Supervised by: Lead advocate
Position overview: Family Advocates assist survivors of domestic violence and their
children to develop, pursue, and achieve their goals to live free of violence while promoting
Esperanza United's mission.
Primarily working overnights, weekends, and holiday shifts. Eligible for holiday pay
Must commit to be scheduled a minimum of 24 hours (three shifts) per month
About us
Esperanza United mobilizes Latinas and Latin@ communities to end gender-based
violence. Formerly Casa de Esperanza, Esperanza United was founded in 1982 by a small
group of persevering Latinas as an emergency shelter in St. Paul, Minnesota. We continue
to ground our work in community strengths and wisdom, as we serve Latin@s locally and
nationwide.
Core responsibilities
Safety, support, and response (80%)
Provide supportive listening to Refugio residents and crisis callers. Assist survivors to
identify goals and methods to achieve them
Assist survivors and crisis callers to develop and reinforce safety plans
Answer crisis and business calls on the 24-hour bilingual crisis line. Provide supportive listening and resource information. Assist survivors in deciding upon a course of action.
Arrange for safe shelter and transportation as needed
Provide information about and help survivors access relevant resources such as orders
for protection, public benefits, medical care, housing assistance, legal protections, etc.
Establish and support a sense of hospitality and respect throughout the Refugio Constructively help residents resolve conflicts when necessary
Interact individually with residents regularly and contribute to organizing activities for residents
Administration and intervention
Provide clear and timely data entry and work documentation for reporting purposes
Establish and support an environment of cleanliness and accountability in the Refugio
Intervene on behalf of survivors/families in crisis situations with police, medical professionals, employers, creditors, social service caseworkers, attorneys, etc. when
necessary
Clean and prepare Refugio bedrooms for new residents
Participate in in-service and other job-related training
Qualifications
Education and experience
High school diploma or GED and two years experience in an intervention setting
Or a combination of equivalent experience and education
Skills and abilities
Strong written, verbal, and interpersonal skills in Spanish and English required
Knowledge of the Latin@ community, Bi-cultural experience preferred
Knowledge of domestic violence issues preferred
Demonstrated success in implementing tasks with compassion, patience, resourcefulness, self-awareness, reliability, and from a strengths-based perspective with limited supervision
Ability to listen, intervene/de-escalate, and resolve conflicts effectively and independently
Ability to manage multiple priorities to ensure deadlines are met. Ability to manage and prioritize multiple phone calls and in-person requests at one time
Knowledge of and ability to use computers/technical resources to effectively accomplish work
Flexibility with work schedule and other jobs/academics/responsibilities.
Reliable transportation to and from Refugio (confidential location).
Teamwork environment
Contribute to an effective work team. Participate in ensuring team focus on the mission and forwarding the agency strategy of influencing change in the domestic violence field
Promote cooperative efforts in effective communication, meeting challenges, and decision-making
Assist in training volunteers and new staff as needed
Assist coworkers in remaining outcomes- and mission-focused
Contribute to sustaining a positive work environment that embodies Latin@ cultural strengths, interdependence, and communalism
Working environment
Esperanza United strives for a diverse, equitable, and inclusive work environment and does not discriminate on the basis of race, color, religion, creed, national origin, sex, age, (dis) ability, marital status, sexual orientation, gender identity, language, place of residence, political affiliation, veteran status, status regard to public assistance or any other class protected by local, state, or federal law. The above statements are not intended to encompass all functions and qualifications of this position; rather, they are intended to provide a general framework of the requirements of the position. Job incumbents may be required to perform other functions not specifically addressed in this job description.
To apply
Please apply via out link:
https://secure5.entertimeonline.com/ta/CBIZ20595.careers'ShowJob=386232776
Apply Now
*** Speaking Spanish is required ****
Status: On-call, non-exempt
Salary: Pay ranges from $17-$18/hour and will be determined based on previous experience
and applicable skills.
Supervised by: Lead advocate
Position overview: Family Advocates assist survivors of domestic violence and their
children to develop, pursue, and achieve their goals to live free of violence while promoting
Esperanza United's mission.
Primarily working overnights, weekends, and holiday shifts. Eligible for holiday pay
Must commit to be scheduled a minimum of 24 hours (three shifts) per month
About us
Esperanza United mobilizes Latinas and Latin@ communities to end gender-based
violence. Formerly Casa de Esperanza, Esperanza United was founded in 1982 by a small
group of persevering Latinas as an emergency shelter in St. Paul, Minnesota. We continue
to ground our work in community strengths and wisdom, as we serve Latin@s locally and
nationwide.
Core responsibilities
Safety, support, and response (80%)
Provide supportive listening to Refugio residents and crisis callers. Assist survivors to
identify goals and methods to achieve them
Assist survivors and crisis callers to develop and reinforce safety plans
Answer crisis and business calls on the 24-hour bilingual crisis line. Provide supportive listening and resource information. Assist survivors in deciding upon a course of action.
Arrange for safe shelter and transportation as needed
Provide information about and help survivors access relevant resources such as orders
for protection, public benefits, medical care, housing assistance, legal protections, etc.
Establish and support a sense of hospitality and respect throughout the Refugio Constructively help residents resolve conflicts when necessary
Interact individually with residents regularly and contribute to organizing activities for residents
Administration and intervention
Provide clear and timely data entry and work documentation for reporting purposes
Establish and support an environment of cleanliness and accountability in the Refugio
Intervene on behalf of survivors/families in crisis situations with police, medical professionals, employers, creditors, social service caseworkers, attorneys, etc. when
necessary
Clean and prepare Refugio bedrooms for new residents
Participate in in-service and other job-related training
Qualifications
Education and experience
High school diploma or GED and two years experience in an intervention setting
Or a combination of equivalent experience and education
Skills and abilities
Strong written, verbal, and interpersonal skills in Spanish and English required
Knowledge of the Latin@ community, Bi-cultural experience preferred
Knowledge of domestic violence issues preferred
Demonstrated success in implementing tasks with compassion, patience, resourcefulness, self-awareness, reliability, and from a strengths-based perspective with limited supervision
Ability to listen, intervene/de-escalate, and resolve conflicts effectively and independently
Ability to manage multiple priorities to ensure deadlines are met. Ability to manage and prioritize multiple phone calls and in-person requests at one time
Knowledge of and ability to use computers/technical resources to effectively accomplish work
Flexibility with work schedule and other jobs/academics/responsibilities.
Reliable transportation to and from Refugio (confidential location).
Teamwork environment
Contribute to an effective work team. Participate in ensuring team focus on the mission and forwarding the agency strategy of influencing change in the domestic violence field
Promote cooperative efforts in effective communication, meeting challenges, and decision-making
Assist in training volunteers and new staff as needed
Assist coworkers in remaining outcomes- and mission-focused
Contribute to sustaining a positive work environment that embodies Latin@ cultural strengths, interdependence, and communalism
Working environment
Esperanza United strives for a diverse, equitable, and inclusive work environment and does not discriminate on the basis of race, color, religion, creed, national origin, sex, age, (dis) ability, marital status, sexual orientation, gender identity, language, place of residence, political affiliation, veteran status, status regard to public assistance or any other class protected by local, state, or federal law. The above statements are not intended to encompass all functions and qualifications of this position; rather, they are intended to provide a general framework of the requirements of the position. Job incumbents may be required to perform other functions not specifically addressed in this job description.
To apply
Please apply via out link:
https://secure5.entertimeonline.com/ta/CBIZ20595.careers'ShowJob=386232776
Apply Now