Experienced SQL Server and Data Platform Customer Engineer – Cloud Migration, Performance Tuning, and Database Solutions Expert

Remote Full-time
Welcome to arenaflex: A New Breed of Tech Company
arenaflex is a human-centered, tech-powered, and intelligence-fueled company that creates game-changing solutions across the enterprise. We help brands grow across the world and into the future, and we are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents. Our team of innovators and problem-solvers is dedicated to delivering outcomes that exceed our clients' expectations and creating experiences that go beyond WOW.

Join the arenaflex Catalyst Team
In our arenaflex Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at arenaflex. You will be surrounded by the best in the world, providing market-leading technology and insights to modernize and simplify the customer experience. As a leading global solutions company, we combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. Our professional services team delivers strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients.

Job Overview
We are looking for an experienced Customer Engineer (SQL Server and Data Platform Engineer) to design, optimize, and support modern database solutions. This role emphasizes high availability, performance tuning, and leading cloud migrations to Azure. As a Customer Engineer at arenaflex, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional results and creating innovative solutions.

Key Responsibilities

Design and optimize SQL Server platforms, focusing on performance, high availability, and failover clustering.
Lead migrations of on-premises databases to Azure and other cloud platforms.
Architect disaster recovery solutions using FCI, Always On availability groups, and Azure services.
Perform query optimization, performance tuning, and troubleshooting for enterprise-level systems.
Collaborate with cross-functional teams to deliver strategic consulting, design, and advisory services to clients.
Develop and maintain technical documentation and knowledge base articles to support knowledge sharing and skill development.


Essential Qualifications

4 to 8 years of experience with SQL Server (2012+), Azure SQL, and data warehousing.
Expertise in high availability, clustering, and cloud-based database solutions.
Experience with Azure services like Data Factory, Data Lake Storage, and IaaS.
Strong skills in database performance tuning and query optimization.
Proven ability to work independently with strong customer service, problem-solving, and communication skills.
Comfort in presenting complex information to clients and influencing decisions effectively.


Preferred Qualifications

Experience with cloud migration, database design, and data architecture.
Knowledge of data security, compliance, and governance.
Familiarity with DevOps practices and tools like Azure DevOps, Jenkins, or GitLab.
Strong understanding of data warehousing, business intelligence, and data analytics.
Experience with scripting languages like PowerShell, Python, or SQL.


Skills and Competencies

Strong technical skills in SQL Server, Azure, and data platform technologies.
Excellent problem-solving, analytical, and communication skills.
Ability to work independently and collaboratively in a team environment.
Strong customer service skills and ability to present complex information to clients.
Adaptability, flexibility, and willingness to learn new technologies and skills.


Career Growth Opportunities and Learning Benefits
At arenaflex, we are committed to the growth and development of our employees. We offer a range of training programs, mentorship opportunities, and career development resources to help you achieve your career goals. As a Customer Engineer, you will have the opportunity to work on complex and challenging projects, develop new skills, and advance your career in a dynamic and supportive environment.

Work Environment and Company Culture
arenaflex is a remote-first company that values flexibility, work-life balance, and employee well-being. We offer a range of benefits, including private medical plans, great compensation packages, retirement savings plans, paid learning days, and flexible workplaces. Our company culture is built on a foundation of innovation, collaboration, and customer-centricity, and we are committed to creating a positive and inclusive work environment that supports the diverse needs of our employees.

Compensation, Perks, and Benefits
The on-target earnings range for this role is $91,457- $137,186, which includes a base salary and incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies. We also offer a range of perks and benefits, including flexible work arrangements, paid time off, and opportunities for professional development and growth.

Conclusion
If you are a motivated and experienced SQL Server and Data Platform Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity at arenaflex. As a Customer Engineer, you will have the opportunity to work with a talented team of professionals, develop new skills, and advance your career in a dynamic and supportive environment. Don't miss out on this chance to join a game-changing company and take your career to the next level. Apply now and become a part of the arenaflex team!

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