Experienced Remote Customer Service Representative for Benefits and Payroll Support – Temporary Opportunity with Competitive Hourly Rate and Comprehensive Benefits

Introduction to blithequark Welcome to blithequark, a global leader in insurance, risk management, and consulting services, where a growing team of more than 45,000 professionals worldwide empower businesses, communities, and individuals to thrive. At blithequark, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The blithequark Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping blithequark's future and unlocking unparalleled opportunities for both clients and yourself. Job Overview Our Customer Service Representatives help solve problems, answer questions, and provide information to employees of our clients regarding benefits and payroll. While working with customers, you will be expected to provide outstanding support and assistance. As a temporary Remote Customer Service Representative, you will be part of a team that delivers high-quality client service consistent with blithequark standards and practices, maintaining relationships with existing clients and responding to questions via phone in a call center environment. Key Responsibilities: Deliver high-quality client service consistent with blithequark standards and practices and maintain relationships with existing clients. Respond to questions via phone in a call center environment. Solve customer issues regarding employee benefits, researching problems and processing documents. Maintain satisfactory quality assurance scores and consistently meet or exceed departmental performance metrics. About You We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. The ideal candidate will have: Essential Qualifications: High school diploma. Customer service experience. Strong typing and basic computer skills. Preferred Qualifications: A working knowledge of Microsoft software, including Excel, PowerPoint, Outlook, and Word. Exposure to benefits, HR, and/or payroll. Call center experience. What We Offer On top of a competitive hourly rate of $15.50/hr, we offer a wide range of benefits, including: Core Benefits: Medical/dental/vision plans, which start from day one! Life and accident insurance. 401(K) and Roth options. Tax-advantaged accounts (HSA, FSA). Educational expense reimbursement. Paid parental leave. Additional Benefits: Digital mental health services (Talkspace). Flexible work hours (availability varies by office and job function). Training programs. blithequark Thrive program – elevating your health through challenges, workshops, and digital fitness programs for your overall wellbeing. Charitable matching gift program. And more... Inclusion and Diversity at blithequark We value inclusion and diversity, and it’s embedded into the fabric of our organization. For more than 95 years, blithequark has led with a commitment to sustainability and to support the communities where we live and work. blithequark embraces our employees’ diverse identities, experiences, and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The blithequark Way to its fullest. Equal Employment Opportunity blithequark believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors, or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Conclusion If you’re a motivated and customer-focused individual looking for a temporary opportunity with a competitive hourly rate and comprehensive benefits, we encourage you to apply for this Remote Customer Service Representative role at blithequark. Join our dynamic team and be part of a culture that values excellence, inclusion, and diversity. Apply now and take the first step towards an exciting and rewarding career with blithequark! Apply for this job