Campaign Operations Coordinator

The Company: Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here . Job Summary: The Campaign Operations Coordinator is a hands-on execution role for someone who loves turning marketing ideas into polished, launch-ready campaigns. This is a great opportunity for a detail-obsessed marketer who enjoys building emails, landing pages, and workflows—and takes pride in getting the small things right. In this role, you’ll be the engine behind campaign delivery, bringing approved plans to life across marketing platforms with precision, consistency, and speed. You’ll work closely with Marketing and RevOps to ensure campaigns are built correctly, quality-checked thoroughly, and launched with confidence. If you enjoy working with marketing content, systems, and execution details—and want to be known as someone who campaigns can reliably run through—you’ll thrive here. What Your Impact Will Look Like: Build and launch marketing campaigns across email, landing pages, forms, and automated workflows using platforms such as Salesforce, HubSpot, and Asana Execute campaign builds based on approved requirements, including segmentation, routing, timing, and system configuration Perform comprehensive QA on all campaign assets to ensure accuracy, functionality, and readiness prior to launch Identify, troubleshoot, and resolve execution defects in campaigns, workflows, and system setups Support post-event and follow-up campaign execution in partnership with campaign owners Act as the execution arm of Campaign Operations, delivering campaigns without owning strategy or intake decisions Follow established templates, processes, and build standards to ensure consistent and repeatable execution Document execution work, fixes, and changes clearly within defined tools and systems You Will Love This Job If You Have: 1–3 years of experience in marketing execution, marketing operations, or marketing automation Hands-on experience building email, landing page, and workflow-based campaigns Strong attention to detail and comfort working with marketing content and assets Working knowledge of marketing automation platforms and CRM systems such as HubSpot and Salesforce Ability to QA campaign assets thoroughly and catch issues before launch Experience troubleshooting execution issues and fixing defects independently Ability to manage multiple campaign builds at once while meeting deadlines Clear written About Us: Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include – Employee Resource Groups to encourage diverse voices Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. We bring in special guests from time to time to discuss issues that impact our employee population The Impact We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here .